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Tea Room Co-Manager/Job Coach (Catering & Hospitality)

Job details
Posting date: 05 September 2025
Salary: £14 per hour
Hours: Part time
Closing date: 14 September 2025
Location: TA13 5HZ
Remote working: On-site only
Company: MM Services for Education (MM Supported Employment Ltd)
Job type: Permanent
Job reference:

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Summary

Tea Room Co-Manager/Job Coach (Catering & Hospitality)

Make a Difference While Running a Community Café

Location: East Lambrook / South Petherton area
Salary: £14 an hour
Hours: 16-24 hours a week but with potential of more if needed. Some flexibility over hours but with a commitment to cover Mondays and Tuesdays.
Contract: Permanent (short, paid trial period first)

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Are you passionate about creating opportunities AND great coffee?

We're looking for an exceptional individual to join our team in a unique dual role that combines cafe management expertise with supported employment coaching. This is your chance to help run a community cafe while making a real difference in people's lives by supporting individuals with disabilities or barriers to employment.

What You'll Be Doing

Cafe Supervision:
• Oversee daily operations of our welcoming community cafe
• Manage staff schedules, inventory, and supplier relationships
• Ensure exceptional customer service and food safety standards
• Drive sales growth and manage budgets
• Create a warm, inclusive atmosphere for all customers
• Develop seasonal menus and special events

Supported Employment Coaching:
• Support individuals with learning disabilities, autism, mental health conditions, or other barriers to employment
• Provide hands-on job coaching in cafe operations (barista skills, food preparation, customer service, cash handling)
• Develop personalized training plans and track progress
• Collaborate with external agencies, families, and support networks
• Promote independence and build confidence in the workplace
• Assist with job placement and ongoing employment support

What We're Looking For

Essential:
• Experience in hospitality/cafe management or similar customer-facing role
• Understanding of supported employment principles or disability support OR some experience in teaching or learning support OR experience supporting family members with learning difficulties
• Excellent communication and interpersonal skills
• A good sense of humour is essential
• Patience, understanding, empathy, and a person-centered approach
• Food hygiene certification (or willingness to obtain)
• Strong organizational and leadership abilities
• Passion for creating inclusive environments
• Creative thinking and marketing flair to develop customer attraction strategies
• Be willing to undergo a 2 week paid trial (working interview)

Desirable:
• Qualification in supported employment, social care, or related field
• Experience working with individuals with disabilities
• Barista training/coffee knowledge
• First aid certification
• Knowledge of relevant legislation (Equality Act, Health & Safety, Food Safety)
• Driving licence and own transport

What We Offer:
• Competitive salary with annual reviews
• Comprehensive training and professional development opportunities
• Supportive team environment with regular supervision
• Opportunity to make a genuine difference in your community
• Employee benefits package including pension scheme
• Flexible working arrangements where possible
• The satisfaction of seeing individuals grow and succeed

Ready to Blend Great Coffee with Life-Changing Support?

Join us in creating a space that's not just about serving excellent food and drinks, but about serving our community by providing meaningful employment opportunities for everyone.

To Apply: Send your CV and a covering letter explaining why you're perfect for this unique role office@newcrossarts.com
Closing Date: 14th September 2025
Start Date: Flexible

We are committed to equality of opportunity and welcome applications from all backgrounds. This role is subject to an enhanced DBS check.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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