Miniature Railway and Team Administrator
| Posting date: | 05 September 2025 |
|---|---|
| Salary: | £23,000 per year |
| Additional salary information: | full-time Thursday - Monday |
| Hours: | Full time |
| Closing date: | 19 September 2025 |
| Location: | York, North Yorkshire, YO26 4XJ |
| Company: | Science Museum Group |
| Job type: | Permanent |
| Job reference: | SMG03298_1757062990 |
Summary
Are you an organised and efficient administrator with an interest in working with one of York's most unique visitor attractions? Can you work well in a team?
About us
The National Railway Museum (NRM) and its sister museum Locomotion (LCM) who are part of the Science Museum Group (SMG), inspire the next generation with the past, present and future of the railways. Critical to this is how we engage our audiences and provide them with memorable experiences. The re-opening of Station Hall at NRM, the remobilisation of the Miniature Railway, and our ambitious plans for Central Hall at NRM means this is more important than ever as we drive to become the world's railway museum.
To support this work, we are now looking for a full-time Miniature Rail & Team Administrator to be based at the Railway Museum in York. Due to the need for the team to have a weekend presence, the working days are Thursday, Friday, Saturday, Sunday and Monday (with Tuesday/Wednesday as weekly days off).
About the role
As the Team Administrator, you will be overseeing and leading on the wide range of general administrative tasks that are needed to ensure the smooth running of the Workshop and Traction team. This includes the maintenance of records around statutory training, internal and regulatory inspections, communication of vehicle moves and shunts, and financial tasks. You will play a key role in supporting the large team of volunteers and casual colleagues to deliver visitor experiences with a special focus on Miniature Railway rides at NRM, acting as a point of contact and working with colleagues from across the museum to ensure the safe operation of the service. There will also be opportunities to assist with operational duties of the Workshop & Traction team, including rail vehicle shunting.
About you
Joining us, you'll be interested in, and committed to, providing a fantastic visitor experience. You will bring experience of working in an administrative role with experience of using ICT applications like Microsoft Office, with a willingness to learn about new systems. As Team Administrator, you will be highly organised and responsive to the administrative requirements of the team and will have fantastic interpersonal/team working skills with an interest in in working with people from a wide variety of backgrounds. Given the nature of this role, an Operational focus and safety-first mindset will be critical.
Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.
What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.
- Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
- Career growth. We offer enhanced support with personal and professional development.
- Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
- Health & Dental Insurance. Extra peace of mind, from day one.
- Wellbeing. All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
- Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
- Enhanced contributory pension. To support you in saving for the future.
- Interest-free loans. When you need a little extra cash for life events or home improvements.
- Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.
Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.