Head of People (HR) Operations
| Posting date: | 05 September 2025 |
|---|---|
| Salary: | £48,000 per year |
| Additional salary information: | circa, per annum - including London Weighting where appropriate |
| Hours: | Full time |
| Closing date: | 21 September 2025 |
| Location: | London, UK |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Via |
| Job type: | Permanent |
| Job reference: | JOB0256 |
Summary
Are you a strategic leader with a passion for HR excellence and social impact?
Join Via, a forward-thinking charity committed to supporting people affected by substance use and social exclusion.
The Role
We’re looking for a dynamic Head of People (HR) Operations to lead our People Team and drive continuous improvement across recruitment, HR systems, and compliance.
As Head of People (HR) Operations, you will:
• Lead the delivery of Via’s People Team Workplan.
• Be the organisational expert on Safer Recruitment and develop our recruitment strategies.
• Oversee HR systems, processes, and compliance to ensure a positive employee experience.
You’ll manage and develop the People Operations team, covering Recruitment, Administration, and Payroll, while driving continuous improvement across all aspects of the employee lifecycle.
What We’re Looking For
We’re seeking someone who brings:
• A passion for working with socially excluded or vulnerable groups.
• Significant experience in HR operations leadership, ideally within the charity or non-profit sector.
• Expertise in Safer Recruitment and talent acquisition.
• Proven success in managing HR systems and delivering meaningful data insights.
• Strong leadership, project management, and stakeholder engagement skills.
• A process improvement mindset to enhance operational efficiency.
• Up-to-date knowledge of UK employment law and regulatory requirements
• Emotional intelligence and the ability to foster a high-performing, supportive team culture.
• Excellent time management and prioritisation skills in a fast-paced environment.
• A CIPD qualification (Level 5 or above) or equivalent (preferred).
Why Join Us
At Via, you’ll be part of a values-driven organisation making a real difference. We offer:
• A supportive, inclusive and flexible working environment.
• Opportunities for professional development and growth.
• The chance to shape the future of HR operations in a purpose-led charity.
• A role where your expertise will directly contribute to improving lives.
Location
Flexible Home or Service Based
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package
For an informal chat about the role please contact Marina Deeny, Director of People on Marina.Deeny@viaorg.uk
The closing date for applications is Sunday 21 September at midnight.
Interviews are likely to take place on 29 September 2025
All our applications are sifted by humans. Please send us applications that reflect your own knowledge, experience and values and not applications that have been generated by artificial intelligence (AI).
Join Via, a forward-thinking charity committed to supporting people affected by substance use and social exclusion.
The Role
We’re looking for a dynamic Head of People (HR) Operations to lead our People Team and drive continuous improvement across recruitment, HR systems, and compliance.
As Head of People (HR) Operations, you will:
• Lead the delivery of Via’s People Team Workplan.
• Be the organisational expert on Safer Recruitment and develop our recruitment strategies.
• Oversee HR systems, processes, and compliance to ensure a positive employee experience.
You’ll manage and develop the People Operations team, covering Recruitment, Administration, and Payroll, while driving continuous improvement across all aspects of the employee lifecycle.
What We’re Looking For
We’re seeking someone who brings:
• A passion for working with socially excluded or vulnerable groups.
• Significant experience in HR operations leadership, ideally within the charity or non-profit sector.
• Expertise in Safer Recruitment and talent acquisition.
• Proven success in managing HR systems and delivering meaningful data insights.
• Strong leadership, project management, and stakeholder engagement skills.
• A process improvement mindset to enhance operational efficiency.
• Up-to-date knowledge of UK employment law and regulatory requirements
• Emotional intelligence and the ability to foster a high-performing, supportive team culture.
• Excellent time management and prioritisation skills in a fast-paced environment.
• A CIPD qualification (Level 5 or above) or equivalent (preferred).
Why Join Us
At Via, you’ll be part of a values-driven organisation making a real difference. We offer:
• A supportive, inclusive and flexible working environment.
• Opportunities for professional development and growth.
• The chance to shape the future of HR operations in a purpose-led charity.
• A role where your expertise will directly contribute to improving lives.
Location
Flexible Home or Service Based
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package
For an informal chat about the role please contact Marina Deeny, Director of People on Marina.Deeny@viaorg.uk
The closing date for applications is Sunday 21 September at midnight.
Interviews are likely to take place on 29 September 2025
All our applications are sifted by humans. Please send us applications that reflect your own knowledge, experience and values and not applications that have been generated by artificial intelligence (AI).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.