Aftersales Manager
| Posting date: | 05 September 2025 |
|---|---|
| Salary: | £40,000 to £50,000 per year |
| Additional salary information: | 40k basic + 50k ote + car + benefits |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | Thatcham, West Berkshire |
| Remote working: | On-site only |
| Company: | YOLO Recruitment |
| Job type: | Permanent |
| Job reference: | yoloaftersalesmanthatcham |
Summary
New Aftersales Manager Vacancy
Thatcham
40k basic + 50k ote + car + benefits
Hours: Monday – Friday 8.00 – 6.00
YOLO Recruitment are looking for an Aftersales Manager, who will be responsible for overseeing all aspects of our aftersales operations, ensuring exceptional customer service, efficiency, and profitability.
You will lead and motivate a dedicated team across Service, Parts, and Warranty, ensuring we continue to deliver outstanding support to our customers.
Key Responsibilities:
• Lead and manage the Aftersales team, fostering a positive and high-performance culture.
• Own and drive customer satisfaction, ensuring an exceptional experience at every touchpoint.
• Drive service and parts sales, maximising revenue and profitability across all brands.
• Ensure exceptional customer satisfaction, maintaining high retention and recommendation scores.
• Manage workshop efficiency, ensuring smooth and effective daily operations.
• Oversee warranty and compliance, ensuring all processes meet manufacturer and legal standards.
• Develop and implement strategic initiatives to enhance the aftersales offering.
• Work closely with senior management to align business objectives with the aftersales department.
About You:
• Proven experience as an Aftersales Manager within a main dealer environment.
• Strong leadership and people management skills, with the ability to motivate and inspire a team.
• Experience in a multi-brand environment would be an advantage.
• A commercial mindset with the ability to drive profitability and efficiency.
• A passion for delivering outstanding customer service.
• Excellent problem-solving skills and the ability to adapt in a fast-paced environment.
To apply, please get in touch with YOLO Recruitment. Please note, this is a confidential role.
Thatcham
40k basic + 50k ote + car + benefits
Hours: Monday – Friday 8.00 – 6.00
YOLO Recruitment are looking for an Aftersales Manager, who will be responsible for overseeing all aspects of our aftersales operations, ensuring exceptional customer service, efficiency, and profitability.
You will lead and motivate a dedicated team across Service, Parts, and Warranty, ensuring we continue to deliver outstanding support to our customers.
Key Responsibilities:
• Lead and manage the Aftersales team, fostering a positive and high-performance culture.
• Own and drive customer satisfaction, ensuring an exceptional experience at every touchpoint.
• Drive service and parts sales, maximising revenue and profitability across all brands.
• Ensure exceptional customer satisfaction, maintaining high retention and recommendation scores.
• Manage workshop efficiency, ensuring smooth and effective daily operations.
• Oversee warranty and compliance, ensuring all processes meet manufacturer and legal standards.
• Develop and implement strategic initiatives to enhance the aftersales offering.
• Work closely with senior management to align business objectives with the aftersales department.
About You:
• Proven experience as an Aftersales Manager within a main dealer environment.
• Strong leadership and people management skills, with the ability to motivate and inspire a team.
• Experience in a multi-brand environment would be an advantage.
• A commercial mindset with the ability to drive profitability and efficiency.
• A passion for delivering outstanding customer service.
• Excellent problem-solving skills and the ability to adapt in a fast-paced environment.
To apply, please get in touch with YOLO Recruitment. Please note, this is a confidential role.