CRM Assistant
| Posting date: | 05 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive salary plus bonuses, benefits & staff discount |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | Watford, WD18 8YA |
| Company: | Signet Jewelers |
| Job type: | Contract |
| Job reference: | signet-20509 |
Summary
Do you have a creative mindset with experience in Marketing or CRM?
CRM Assistant – Circa 6 months
Hybrid – 2 days per week in our luxury offices in Croxley Park, Watford
Here at Signet Jewellers, owners of the UK Highstreet Jewellery brands H.Samuel and Ernest Jones, we’re looking for a CRM Assistant to join our talented CRM team. As a Digital First retailer, we aspire to put ourselves in our customer shoes, helping them to Celebrate Life & Express Love.
As CRM Assistant, you’ll be responsible for supporting the day-to-day delivery, coordination, and management of CRM campaigns. Reporting into our CRM Manager or CRM Executive, you’ll work closely with other key business stakeholders including Online Trading, Marketing, Buying and Merchandising and creative teams.
Whist not essential, this is an ideal opportunity if you have some experience in campaign management or CRM, in particular email. If you have had exposure in marketing, within a placement position or as part of a degree, we’d love to hear from you! Apply today and help elevate our customer journey and engagement for our UK brands whilst gaining invaluable experience!
Your typical duties
- Support with updating the CRM plan / calendar and updating weekly packs
- Assist with department admin such as collating campaign results and running of weekly reporting
- Support in the building of emails with agreed content and templates for both banners
- Testing emails prior to sending
- Helping to track creative briefs through the design team via Trello boards
- Coordinating briefs from brands for their Trade Marketing activity, including timing and content of campaigns, and running reporting
- Competitor reviews and analysis
Are you the perfect fit?
- Organised but comfortable adapting to changing priorities
- Experience within a retail or fast paced environment
- Able to handle tasks with multiple steps and stakeholders
- Aptitude for systems and learning new software
- Enjoys consistency in work tasks such as populating data tables and templates
- Creative mindset and the ability to put yourself in the customers shoes
We offer a fantastic job and more…
We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:
- Competitive salary
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 22 days holiday per year which increases after a years’ service.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.