Residential Support Officer
| Posting date: | 05 September 2025 |
|---|---|
| Salary: | £25,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | Birmingham, West Midlands |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Property Maintenance Services LTD |
| Job type: | Permanent |
| Job reference: |
Summary
Job Title: Residential Support Officer
Reports To: Director
We are looking for someone who is compassionate and proactive to provide support and guidance to tenants. Your role is vital in fostering a sense of community within our HMOS.
Responsibilities include:
- Provide ongoing support and assistance to tenants, addressing their concerns and needs.
- Conduct regular check ins with tenants and identify any issues.
- Mediate conflicts between tenants.
- Ensure tenants comply with property rules and regulations.
- Assist tenants in accessing community resources and support services.
- Report any incidents or concerns to the appropriate people.
- Maintain accurate records of tenant interactions and support activities.
Qualifications include:
- Proof of experience in some sort of support role/a role working with vulnerable and/or difficult people.
- Excellent communication and interpersonal skills.
- Ability to empathise with everyone, regardless of age, religion or ethnic backgroung.
- Ability to work independently and as part of a team.
To get an interview please send an email to: info@propertymaintenaceservicess.co.uk in this email give us a brief summary of why you want the job and attach a CV, our administrator will go through your details and contact you back for an interview if they think you meet the requirements. Please be patient with responses, if you do not hear back from us after 2 days, email again.
Reports To: Director
We are looking for someone who is compassionate and proactive to provide support and guidance to tenants. Your role is vital in fostering a sense of community within our HMOS.
Responsibilities include:
- Provide ongoing support and assistance to tenants, addressing their concerns and needs.
- Conduct regular check ins with tenants and identify any issues.
- Mediate conflicts between tenants.
- Ensure tenants comply with property rules and regulations.
- Assist tenants in accessing community resources and support services.
- Report any incidents or concerns to the appropriate people.
- Maintain accurate records of tenant interactions and support activities.
Qualifications include:
- Proof of experience in some sort of support role/a role working with vulnerable and/or difficult people.
- Excellent communication and interpersonal skills.
- Ability to empathise with everyone, regardless of age, religion or ethnic backgroung.
- Ability to work independently and as part of a team.
To get an interview please send an email to: info@propertymaintenaceservicess.co.uk in this email give us a brief summary of why you want the job and attach a CV, our administrator will go through your details and contact you back for an interview if they think you meet the requirements. Please be patient with responses, if you do not hear back from us after 2 days, email again.