Insurance Claims Handler
| Posting date: | 04 September 2025 |
|---|---|
| Salary: | £13.50 to £17.00 per hour |
| Hours: | Full time |
| Closing date: | 04 October 2025 |
| Location: | Mansfield, Nottinghamshire, NG20 0HJ |
| Company: | The Best Connection Group Limited |
| Job type: | Temporary |
| Job reference: | JN -092025-10961_1757001263 |
Summary
*** MAIN REQUIREMENT - Technical claims handling experience ***
The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area!!
You will love a challenge, problem solving, working hard and smartly to deliver the best possible outcome.
Experience in a previous technical claims handling role is essential coupled with a solid understanding of building defect diagnosis, building & construction, HSE & CDM regulations. Cert CII or Cert CILA will also be of benefit...
The ideal candidate will be able to:
- Have a great knowledge of problem solving
- Work hard to deliver the best possible outcome
- Provide the best service
- Excel at building rapport with customers
- Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers
Duties:
- Managing claims from the start, through to settlement
- Making decisions collectively on the extent and validity of a claim
- You will provide support and take ownership to drive the claim forward meeting every element of customer need
- Checking for any potential fraudulent activity
- You will specialise in buildings & construction, validating and settling commercial insurance claims. You will have the knowledge to build and scope repairs from £25-50k
- Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
- Liaising with internal departments
- General administration duties
Working hours:
- Working an 8 hour shift Monday - Friday between 8am - 6pm (37.5 hours per week)
- Saturday rota shift 9am-1pm
- Potential over time available, paid at time and a half
- Pay rate is negotiable dependant on experience.
A full CV will be required, followed by an interview directly with the company!