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Care Coordinator

Job details
Posting date: 04 September 2025
Salary: £27,000 per year
Hours: Full time
Closing date: 04 October 2025
Location: North Yorkshire, Yorkshire And The Humber
Remote working: On-site only
Company: JustInTime Healthcare Services Limited
Job type: Permanent
Job reference: JITHEALTHCARE

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Summary

Location: Bradford
Salary: £27,000 per annum
Job Type: Full-Time, Permanent
Hours: 37.5 per week (split between office-based and field work)

Benefits

Competitive salary of £27,000

Bonus scheme

Sick pay

28 days annual leave (pro rata)

Pension scheme

Clear career progression opportunities

Ongoing training and continuous professional development

About Justintime Healthcare

Justintime Healthcare is a trusted provider of domiciliary care, supported living, day centre, and social inclusion services across Yorkshire. We support older adults, individuals with learning disabilities, and people with mental health needs.

Our mission is to empower individuals to live meaningful, fulfilling, and independent lives. Guided by compassion, professionalism, and innovation, our dedicated team delivers the highest standards of care. Every action we take prioritises service quality and positive client experiences.

We are now seeking a dedicated Care Coordinator to join our growing team in Bradford. This is an exciting opportunity for someone who thrives on responsibility, enjoys problem-solving, and is passionate about ensuring that vulnerable individuals receive outstanding care.

Role Overview

As a Care Coordinator, you will play a key role in the daily operations of our care services. You will:

Manage care packages for service users.

Coordinate interdisciplinary support where required.

Work closely with the Care Manager to maintain compliance and quality.

Provide staff support, supervision, and effective rota management.

Build strong relationships with clients, families, and external professionals.

This is a varied role combining office-based duties and field-based responsibilities, requiring excellent organisational skills and the ability to adapt quickly.

Key Responsibilities
Service User Duties

Work with the Care Manager, Council micro-commissioning teams, and Continuing Healthcare to take on new service users and support company growth.

Visit service users to review and create care plans and risk assessments.

Monitor records such as MAR charts, financial records, and daily notes to ensure compliance.

Make referrals to external agencies for aids, adaptations, or specialist support.

Conduct quality assurance checks and ensure client satisfaction.

Undertake visits (introductory, routine, or reactive) and record outcomes appropriately.

Ensure service users’ records and electronic systems are accurate and updated.

Develop and complete advanced care plans where required.

Staff Duties

Assign new staff to work following successful pre-employment checks.

Organise inductions, shadowing, refresher training, and staff meetings.

Monitor staff training compliance with legislation and company policy.

Manage and amend rotas promptly to ensure care delivery continuity.

Provide in-field training and guidance for care workers.

Monitor staff absences, manage return-to-work interviews, and maintain attendance records.

Escalate prolonged or frequent absence issues to management.

Care Compliance

Remain conversant with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Record and report compliments, complaints, incidents, and safeguarding concerns.

Escalate safeguarding and compliance concerns to management in line with policy.

Keep written reports, records, and administration up to date.

General Management

Uphold Justintime Healthcare’s values and reputation.

Support senior managers and contribute positively to company culture.

Maintain close liaison with managers, coordinators, and administrators.

Assist the Registered Manager with team meetings and provide cover for other coordinators when needed.

Service Development

Promote services to new clients in a professional, consultative manner.

Record all new enquiries in line with company processes.

Identify areas for service improvement and propose solutions.

Emergency & On-Call Duties

Respond to urgent service user needs (e.g., contacting GPs, district nurses, or emergency services).

Participate in the on-call rota, resolving issues to maintain care delivery.

Document and report all actions taken during on-call shifts.

Quality Control & Administration

Assist the Registered Manager in implementing quality monitoring systems.

Support staff training, supervision, and quality assessments.

Ensure compliance with company policies, procedures, and regulatory requirements.

Carry out surveys and performance monitoring to drive improvements.

Represent the company professionally in all communications.

Oversee administrative tasks to maintain accurate service user and staff records.

Ideal Candidate

We are looking for a motivated and compassionate individual who can demonstrate:

Self-motivation, a positive attitude, and strong organisational skills.

Exceptional verbal and written communication skills.

A minimum of NVQ Level 2 in Health & Social Care (NVQ Level 3 desirable).

Previous experience in care provision, ideally as a supervisor, team leader, or senior care worker.

Knowledge of care legislation, safeguarding, and compliance.

Strong administrative skills and attention to detail.

A full UK driving licence (access to a vehicle is an advantage).

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