Head of Student Fees
| Posting date: | 04 September 2025 |
|---|---|
| Salary: | £49,979 to £59,125 per year |
| Hours: | Full time |
| Closing date: | 16 September 2025 |
| Location: | Egham, Surrey |
| Remote working: | On-site only |
| Company: | Royal Holloway University of London |
| Job type: | Permanent |
| Job reference: | 0925-204 |
Summary
Full-Time, Permanent
Applications are invited for the post of Head of Student Fees in the Finance Department.
Royal Holloway is seeking an experienced and strategic leader to take on the role of Head of Student Fees, ensuring the effective management of all student-related income and supporting the University's financial sustainability.
As Head of Student Fees, you will lead the Student Fees Office, overseeing the full lifecycle of student billing and income collection for tuition, accommodation, and associated charges. You will be responsible for ensuring robust policies, processes, and controls are in place to achieve timely and accurate billing, efficient collection, and exceptional customer service.
This pivotal role includes leading process improvement initiatives, enhancing system capabilities, and ensuring compliance with sector regulations and institutional policies. You will also play a key role in managing relationships with internal and external stakeholders, supporting strategic decision-making, and delivering high-quality management information to senior leadership.
We are looking for a strong leader with proven experience in income management, financial operations, and process improvement within a complex organisation. Excellent communication, analytical, and problem-solving skills are essential, as is the ability to balance operational delivery with strategic planning. Knowledge of the UK Higher Education sector and experience with finance or student record systems (such as Agresso and Banner) would be advantageous.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 0925-204
Closing Date: 23:59, 16 September 2025
Interview Date: To be confirmed (please note that the interviews will be in-person at our beautiful campus in Egham, Surrey)
Applications are invited for the post of Head of Student Fees in the Finance Department.
Royal Holloway is seeking an experienced and strategic leader to take on the role of Head of Student Fees, ensuring the effective management of all student-related income and supporting the University's financial sustainability.
As Head of Student Fees, you will lead the Student Fees Office, overseeing the full lifecycle of student billing and income collection for tuition, accommodation, and associated charges. You will be responsible for ensuring robust policies, processes, and controls are in place to achieve timely and accurate billing, efficient collection, and exceptional customer service.
This pivotal role includes leading process improvement initiatives, enhancing system capabilities, and ensuring compliance with sector regulations and institutional policies. You will also play a key role in managing relationships with internal and external stakeholders, supporting strategic decision-making, and delivering high-quality management information to senior leadership.
We are looking for a strong leader with proven experience in income management, financial operations, and process improvement within a complex organisation. Excellent communication, analytical, and problem-solving skills are essential, as is the ability to balance operational delivery with strategic planning. Knowledge of the UK Higher Education sector and experience with finance or student record systems (such as Agresso and Banner) would be advantageous.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 0925-204
Closing Date: 23:59, 16 September 2025
Interview Date: To be confirmed (please note that the interviews will be in-person at our beautiful campus in Egham, Surrey)
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