Multi-Skilled Operative (Triage)
| Posting date: | 04 September 2025 |
|---|---|
| Salary: | £40,557.79 per year |
| Hours: | Full time |
| Closing date: | 04 October 2025 |
| Location: | ST18 0WP |
| Remote working: | On-site only |
| Company: | Housing Plus Group |
| Job type: | Permanent |
| Job reference: | 727 |
Summary
Job Title:Multi-Skilled Operative (Triage)
Salary:£36,051.38 per annum
Location:On site with base in Stafford
Hours:45 hours per week, Permanent
Are you a skilled tradesperson with a passion for problem-solving and top-tier customer service? Join Housing Plus Group as a Multi-Skilled Operative in the Triage team and help us deliver high-quality repairs across our communities. This is a premium service role where your initiative, versatility, and dedication to first-time fixes will truly shine. If you’re ready to make a difference and work in a supportive, forward-thinking team - we'd love to hear from you!
What you’ll do:
Carry out a variety of responsive repairs including plumbing, carpentry, plastering, and general building work.
Complete repairs raised through the priority Triage service achieving a first time fix where possible.
To carry out primarily Triage repairs to emergency works orders (4 hour) and urgent works orders (24 hour) and other non-urgent repairs as required.
Deliver excellent customer service while working in tenants’ homes.
Diagnose and prioritise repair tasks independently.
Maintain tools, equipment, and vehicles to a high standard.
What we’re looking for:
NVQ or City & Guilds qualification in a relevant trade; or time experience.
Full, clean driving licence as travel across Staffordshire and Shropshire will be part of the role.
Proven experience in multi-trade maintenance, ideally within social housing.
Working knowledge of current building regulations, construction industry safety regulations, relevant British standards and codes of practice.
Experience of working on scaffolding and using ladder harnesses
A team player with great initiative and customer care skills.
What we can offer you
We offer a comprehensive induction programme and excellent learning opportunities including mandatory and specialist training. We also offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. You will have the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.
About us
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:
Own it – make it happen
Improve it - move things forward.
Live it – show understanding and compassion
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
How to apply
Please apply online with your CV and a cover letter. If you need any support in submitting your application, please email careers@housingplusgroup.co.uk
Closing date: Monday 22nd September 2025 - Interviews may take place throughout the advert
Salary:£36,051.38 per annum
Location:On site with base in Stafford
Hours:45 hours per week, Permanent
Are you a skilled tradesperson with a passion for problem-solving and top-tier customer service? Join Housing Plus Group as a Multi-Skilled Operative in the Triage team and help us deliver high-quality repairs across our communities. This is a premium service role where your initiative, versatility, and dedication to first-time fixes will truly shine. If you’re ready to make a difference and work in a supportive, forward-thinking team - we'd love to hear from you!
What you’ll do:
Carry out a variety of responsive repairs including plumbing, carpentry, plastering, and general building work.
Complete repairs raised through the priority Triage service achieving a first time fix where possible.
To carry out primarily Triage repairs to emergency works orders (4 hour) and urgent works orders (24 hour) and other non-urgent repairs as required.
Deliver excellent customer service while working in tenants’ homes.
Diagnose and prioritise repair tasks independently.
Maintain tools, equipment, and vehicles to a high standard.
What we’re looking for:
NVQ or City & Guilds qualification in a relevant trade; or time experience.
Full, clean driving licence as travel across Staffordshire and Shropshire will be part of the role.
Proven experience in multi-trade maintenance, ideally within social housing.
Working knowledge of current building regulations, construction industry safety regulations, relevant British standards and codes of practice.
Experience of working on scaffolding and using ladder harnesses
A team player with great initiative and customer care skills.
What we can offer you
We offer a comprehensive induction programme and excellent learning opportunities including mandatory and specialist training. We also offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. You will have the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.
About us
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:
Own it – make it happen
Improve it - move things forward.
Live it – show understanding and compassion
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
How to apply
Please apply online with your CV and a cover letter. If you need any support in submitting your application, please email careers@housingplusgroup.co.uk
Closing date: Monday 22nd September 2025 - Interviews may take place throughout the advert