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31806 - Regulatory Officer 1 - Combined Packaging Regime and Material Facilities Regime

Job details
Posting date: 04 September 2025
Salary: £33,000 per year
Hours: Full time
Closing date: 28 September 2025
Location: Birmingham, West Midlands
Remote working: Hybrid - work remotely up to 5 days per week
Company: Environment Agency
Job type: Permanent
Job reference: 31806

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Summary

The team

WM&S is a supportive and inclusive department that encourages our teams’ health, safety, wellbeing, and development. We aim to improve the quality of recycling and ensure waste entering and leaving the country is handled appropriately for recycling and recovery. We help to protect and improve the environment by regulating industry, ensuring compliance, and eliminating illegal activities.

We work within a geographical area, and our work is both field and desk based.

Experience/skills required

We are looking for applicants who can demonstrate:

• Ability to handle difficult / confrontational conversations.
• You will be based in the West Midlands Packaging Producer team or Material Facilities team and you will have an expectation to travel
• Excellent influencing skills and success in developing good relations in complex environments.
• Experience of producing accurate reports; collation, analysis and interpretation of data using Microsoft Office.
• Ability to manage multiple demands on time in a prioritised manner to achieve outcomes and deliver against plans.
• Knowledge of compliance and enforcement legislation is desirable but not essential as full training will be given
• Must have a valid full UK driving license

Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all the training and support you need to succeed.

We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please clearly include any information regarding your preferred working arrangements on your application.

This role will be based in the Combined Packaging Regime team or the Materials Facilities Regime team within Waste Markets & Shipments (WM&S) part of Environmental Markets and Regulation. We’re a national team with officers based across England, ensuring a consistent regulatory approach across the country.

We ensure that companies are disposing of their waste correctly by enforcing government regulations – ‘right waste, right place’.
You will be key to planning, monitoring and delivering compliance and enforcement activity within your area of waste regulation, to drive a circular economy.

As a Regulatory Officer, you will:

• Develop further relationships with customers and stakeholders
• Answer technical queries; interpret and diagnose problems and develop solutions.
• Collate, analyse and use complex data to help make evidence-based decisions on regulation compliance.
• Deal with confidential and sensitive information whilst keeping in line with data protection guidelines.
• Contribute to the development and improvement of processes, procedures, and operational instructions.
• Undertake audit and enforcement work (both) in the field and/or desk-based
• Work with businesses to bring them into compliance and investigate companies suspected of non-compliance. This work can involve conducting interviews under caution and compiling of casefiles for our legal teams.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

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