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Front of House Manager

Job details
Posting date: 03 September 2025
Salary: Not specified
Additional salary information: £32,991 rising to £38,584
Hours: Full time
Closing date: 03 October 2025
Location: Birmingham, B45 8RS
Company: NASUWT
Job type: Permanent
Job reference: 46

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Summary

Job Advert

The NASUWT is the leading trade union representing exclusively the interests of teachers and school leaders throughout the UK,
Channel Islands, Isle of Man and Gibraltar.




All NASUWT employees receive an excellent benefits package:

• Salary £32,991 rising to £38,584

• 35 hours per week working 5 days in any week (including some weekends, and evenings, so flexibility is essential)

• 49 days leave inclusive of closure days and public holidays

• Defined Benefit Pension Scheme

• Based in Rednal, Birmingham




We are seeking an experienced Front of House Manager with proven hotel/conference centre reception experience with strong
organisational skills and a passion for excellence, to lead the team at Hillscourt Hotel and Conference Centre. In this hands-on
role, you will oversee day-to-day operations, ensure exceptional guest experiences, and manage staff effectively.




You will need to be a confident and approachable leader who has:

• GCSE Maths and English or Equivalent Experience.

• Experience in staff supervision and leadership.

• A strong background in customer service.

• Solid administrative and basic financial management skills.

• Knowledge of reservation and guest management systems.

• Excellent communication, teamwork, and problem-solving abilities.

• Flexibility to work five days over seven, including evenings and weekends.




The NASUWT is committed to equality and will particularly welcome applications from women, members of minority ethnic communities
and disabled candidates to this post as they are under-represented at this level within the organisation.




Closing date for receipt of applications: 18 September 2025




Please also ensure you read the Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before
submitting your application.




Any queries should be directed to: peopleanddevelopment@mail.nasuwt.org.uk



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