Customer Service Advisor
| Posting date: | 03 September 2025 |
|---|---|
| Salary: | £12.67 per hour |
| Hours: | Full time |
| Closing date: | 03 October 2025 |
| Location: | Rawtenstall, Lancashire, BB4 6HH |
| Company: | The Best Connection Group Limited |
| Job type: | Permanent |
| Job reference: | JN -092025-10713_1756895789 |
Summary
Out of Hours Customer Service Operatives - Contact Centre (Rawtenstall)
Salary: £12.67 per hour
Hours: Monday to Friday, 5:00 PM - 11:00 PM (27.5 hours/week)
Location: Rawtenstall
Contract Type: Temp to Perm
Start Date: ASAP Are you a dedicated customer service professional looking for a rewarding role with a difference? Join our Out of Hours Contact Centre team in Rawtenstall and be the voice of support when it matters most. Your Schedule
Hours: Monday to Friday, 5:00 PM - 11:00 PM (27.5 hours/week)
Location: Rawtenstall
Contract Type: Temp to Perm
Start Date: ASAP Are you a dedicated customer service professional looking for a rewarding role with a difference? Join our Out of Hours Contact Centre team in Rawtenstall and be the voice of support when it matters most. Your Schedule
- Evenings only: 5pm-11pm, Monday to Friday
- Breaks: Choose between one 30-minute break or two 15-minute breaks (unpaid)
- Bank Holidays: Required to work (paid at double time)
- Handling inbound calls from customers requiring urgent repairs
- Logging repair requests and coordinating with on-call technicians
- Ensuring swift and accurate communication between customers and field teams
- Providing empathetic, solution-focused service during critical hours
- £12.67 per hour + double time on Bank Holidays
- 29 days annual leave (including Bank Holidays), increasing by 1 day per year up to 33 days after 4 years
- Supportive team environment with ongoing training
- Opportunity to make a real impact in a vital service
- Temporary to permanent contract available after 12 weeks+ for the right candidate!