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Strategic Communications Officer

Job details
Posting date: 03 September 2025
Hours: Full time
Closing date: 03 October 2025
Location: London, SW1H 9NA
Company: Reed Talent Solutions
Job type: Permanent
Job reference: MaPS00860-341681

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Summary

Strategic Communications Officer

£43,000 per annum

London

Fixed Term 22 Months

Hybrid Working

Are you a creative communicator with a knack for crafting compelling narratives and driving strategic messaging? The Pensions Dashboards Programme (PDP) is seeking a proactive Strategic Communications Officer to join our team during a crucial phase of industry preparation and connection to the pensions dashboards ecosystem. In this dynamic role, you’ll produce engaging content across articles, op-eds, press briefings, and social media to inform and inspire industry stakeholders. You’ll play a key part in shaping how we communicate progress, readiness, and consumer testing of the MoneyHelper pensions dashboard. If you're passionate about storytelling and ready to make a meaningful impact, we’d love to hear from you!

About PDP

This is an exciting time to work in the Pensions Dashboards Programme (PDP) at MaPS, which has been formed to make pensions dashboards a reality for people in the UK. We’re creating something that will change the pensions landscape and the experiences people have with their pensions.

Pensions dashboards will enable people to access key information about all of their UK pensions, private and State, in one place online, revolutionising how people engage with their pensions throughout their lives. Enabling the delivery of pensions dashboards will require up to 52m adults in the UK to be connected with up to around 43,000 pension providers and schemes to search for their pensions.

PDP is a fast moving programme and keeping industry and our stakeholders updated on our progress is key.

Role Overview

The Strategic Communications Officer will report directly to the Strategic Communications Lead. In this role, you will be responsible for:

Key Responsibilities:

  • Produce content from PDP and spokespersons for digital and other channels for internal and external audiences. In particular, create articles, press releases, briefing packs, email newsletters and slide decks.
  • Lead on the organisation of external speaking engagements, including preparing necessary materials and briefing PDP spokespeople.
  • Assist in the production of creative content, such as videos and graphics, including producing scripts and copy.
  • Be responsible for publishing content on PDP’s website issuing email newsletters to internal and external stakeholders, and supporting the creation of social media content.
  • Assist with editing and formatting documents on behalf of other PDP teams for internal and external stakeholders.
  • Support the Strategic Communications Lead in producing plans for PDP and MoneyHelper pensions dashboards communications.
  • Proactively identify and develop ideas and opportunities to promote PDP communications priorities to B2B audiences.
  • Support in other areas of the communications team as and when necessary.

You will need to demonstrate the following skills and experience.

To excel in this role, you will need to demonstrate:

  • First class written communication skills across a range of channels and for different audiences, including website blog posts, presentations, briefing documents, social media posts, emails, by-lined articles and press releases.
  • Demonstrable experience of using digital communication strategies, tools and trends for messaging campaigns.
  • Knowledge of best practice for digital content and SEO.
  • Experience of tracking, reporting and analysing content performance.
  • Ability to demonstrate accountability, proactiveness and confidence when dealing with internal and external stakeholders.
  • Experience of managing and delivering to an editorial calendar.
  • Strong organisational skills with the ability to meet both specific and unexpected deadlines.
  • Resilience and ability to support rapid and robust responses to external comments or policy developments.
  • Excellent judgment and the confidence to proactively identity and assess risk.
  • An understanding of the pensions and financial services sector and relevant landscape would be beneficial.

About Us
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

  • Caring
    We care about our colleagues and the people whose lives we are here to transform.
  • Connecting
    We will transform lives through our ability to make positive connections.
  • Transforming
    We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”

Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer

  • Generous Annual Leave – 30 days plus Bank Holidays
  • Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
  • Interest-free loan for season tickets for buses and trains
  • Cycle to work Scheme
  • Subsidised eye tests & flu jabs
  • Life assurance scheme
  • Give as you earn scheme
  • Employee assistance programme (EAP)
  • PAM Assist and PAM Life scheme (Wellbeing)
  • Enhanced family and sick pay
  • Paid volunteering (2 days a year)
  • Recognition Scheme
  • Discounts portal to numerous retailers

Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development
In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List
If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Application Process
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS00860

Close Date: 17/09/2025

Application Process
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS00860

Close Date: 17/09/2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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