General Manager
| Posting date: | 03 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £60000-65000 per annum |
| Hours: | Full time |
| Closing date: | 28 September 2025 |
| Location: | Jersey, JE2 4HE |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 304299-43626603 |
Summary
Serco Limited
Jersey, JE2 4HE£60,000
- £65,000 per annum, dependant on experienceFull-time, permanent
Ready to make an impact?
As General Manager in our Jersey Leisure team, you’ll lead the delivery of high-quality leisure services that make a real difference to the local community. You’ll work in partnership with the Government of Jersey and key stakeholders, driving both operational excellence and commercial success across the contract.
You’ll be entrusted to:
- Provide inspirational leadership to a diverse team, creating an inclusive and supportive culture.
- Ensure financial delivery of the contract in line with the agreed business plan.
- Oversee safe and compliant operations, customer service, and high-quality service standards.
- Build strong partnerships with the Government of Jersey and other stakeholders.
- Champion continuous improvement and innovation across all aspects of service delivery.
- Support social outcomes that improve health and wellbeing for the Jersey community.
Does this sound like you?
You’ll be a great fit for this role if you have:
- Experience leading large teams in a leisure or hospitality environment.
- Strong commercial awareness, with proven ability to deliver business plans.
- Strong planning, financial and analytical skills.
- Excellent communication, networking, and relationship-building abilities.
- A relevant Business Management qualification or equivalent experience.
Discover all you need to keep growingHere you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
Because this is a place for you Our people are integral to everything we do. That’s why our benefits are designed to put you first:
- Holidays: 25 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Bonus: A performance-based bonus scheme
- Private medical insurance
- Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Jersey, JE2 4HE£60,000
- £65,000 per annum, dependant on experienceFull-time, permanent
Ready to make an impact?
As General Manager in our Jersey Leisure team, you’ll lead the delivery of high-quality leisure services that make a real difference to the local community. You’ll work in partnership with the Government of Jersey and key stakeholders, driving both operational excellence and commercial success across the contract.
You’ll be entrusted to:
- Provide inspirational leadership to a diverse team, creating an inclusive and supportive culture.
- Ensure financial delivery of the contract in line with the agreed business plan.
- Oversee safe and compliant operations, customer service, and high-quality service standards.
- Build strong partnerships with the Government of Jersey and other stakeholders.
- Champion continuous improvement and innovation across all aspects of service delivery.
- Support social outcomes that improve health and wellbeing for the Jersey community.
Does this sound like you?
You’ll be a great fit for this role if you have:
- Experience leading large teams in a leisure or hospitality environment.
- Strong commercial awareness, with proven ability to deliver business plans.
- Strong planning, financial and analytical skills.
- Excellent communication, networking, and relationship-building abilities.
- A relevant Business Management qualification or equivalent experience.
Discover all you need to keep growingHere you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
Because this is a place for you Our people are integral to everything we do. That’s why our benefits are designed to put you first:
- Holidays: 25 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Bonus: A performance-based bonus scheme
- Private medical insurance
- Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.