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Senior Technical Assistant

Job details
Posting date: 03 September 2025
Salary: £29,014 to £35,599 per year
Hours: Full time
Closing date: 12 September 2025
Location: Colchester
Remote working: Hybrid - work remotely up to 1 day per week
Company: Colchester City Council
Job type: Permanent
Job reference: COLREQ01522

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Summary

Full Time 37 hours per week, Permanent.

Colchester Borough Homes (CBH) is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, we are an award-winning organisation providing management and maintenance services to around 7,000 residential properties.

About the Role

We’re looking for a proactive and motivated Senior Technical Assistant to join our Asset Management Team. This is a fulfilling and varied role that offers the opportunity to lead and develop a small team of Technical Assistants, while playing a key part in the delivery of our capital and planned works programmes.

You’ll be at essential member of the team, supporting project delivery, maintaining data integrity, and driving continuous improvement across our services. From managing contract registers and analysing housing data to supporting compliance and reporting, this role offers a unique blend of leadership, technical expertise, and oversight.

This is a fantastic opportunity for someone who enjoys problem-solving, and is passionate about making homes safer, more efficient, and better for our residents.


About you

We’re looking for someone who:

• Has excellent communication, organisation, and ICT skills
• Understands GDPR and has a strong grasp of social housing property services
• Is confident in data analysis, report writing, and using housing software
systems
• Has experience in business process improvement
• Is a natural leader, able to motivate and support others
• Is committed to delivering outstanding customer service and continuous
improvement

You’ll be flexible, assertive, and able to work both independently and collaboratively. A high level of IT competence, particularly in Microsoft 365 and housing systems, is essential.

Benefits of working for CBH

In return, we are offering a competitive salary, including excellent benefits, which includes:

• Local Government Pension Scheme with a 20.8 % employer contribution
• Excellent training, development, and progression opportunities
• Annual leave entitlement of 23 days annual leave (increasing to 26 days after 5
years’ service), plus bank and public holidays and two extra company holidays
during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions
• Access to the Employee Assistance Programme
• Provision of a smartphone and laptop
• Discounted gym member - corporate membership rate at Leisure World and
the Northern Gateway.
• 1 Volunteering Day per year
• Free Flu Jab
• Agile Working at Colchester Borough Homes means having some flexibility
about when, where, and how we work to best meet the needs of our role and
service area.

Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use.

You can find out more about Colchester Borough Homes by visiting: www.cbhomes.org.uk

Or, if you wish to discuss the post further, please contact the Head of Assets & New Homes – Mark Wicks on 07850 066129 for an informal conversation.

Interviews will be held face-to-face, date to be confirmed.


Equality & Diversity Commitment

Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.


How to apply:

Step 1 – Read the advert, Job Accountability Statement and Person Specification
Step 2 – Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification
Step 3 – Press ‘submit’


Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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