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Senior Intelligence Analyst

Job details
Posting date: 03 September 2025
Hours: Full time
Closing date: 01 October 2025
Location: NN4 7SL
Company: Mitie
Job type: Permanent
Job reference: 81993

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Summary

Mitie Intelligence Services - Intelligence Hub

Company Description 

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,500 people, 100+ office locations, and thousands of customers across the country, and provides a range of services to other companies based overseas. There's no limit to what you can achieve if you work for us.    Values  Delivering the exceptional, every day.  

Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day. 

Our promise to our people: a place to work where you can thrive and be your best every day. 

Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. 

Our culture - our core values and how we behave: 



We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 

We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 

Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 

Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. 



Job Description 

Objectives and Responsibilities 

This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a new role within the rapidly evolving and growing team. This role will be focused on supporting the security operations of a major leading motorsport company with a major global footprint. The role will focus on delivering a portfolio of intelligence services to support the organisation in identifying and assessing risks to their people, assets and events, working alongside a range of key internal and external stakeholders.



The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be mitigated. The Intelligence Hub also provides major incident communications support in response to a significant incident and bespoke, digital investigation services in response to unique and individual security requirements. 



The ideal candidate will have experience of working in a security intelligence-related environment, either within law enforcement, military, government, or the private sector. You will be a confident and assertive decision-maker with the ability to work in a highly dynamic, agile environment, with excellent judgement and written communication skills. Hands-on and driven, you will inspire others with your passion to provide excellent threat reporting to assist client security decision-making and improve business resilience. Comprehensive understanding of global security issues and their associated risks to business is key.

The role will require a minimum of 12 weekends being worked to provide dedicated support to the customer's various global events, taking place throughout the course of the race season.



Key Accountabilities and Role Overview

Working with the senior client, account manager, Intelligence Hub, and other internal and external stakeholders to create and deliver a range of intelligence products related to a travel risk management service and other service lines relevant to customer security concerns.

Develop and maintain professional relationships with the customer, gain an in-depth understanding of their operational requirements and promote effective intelligence-based risk mitigation strategies.

Responsibility for the creation of high-quality, relevant, and concise intelligence reports and briefings, covering threats to physical security and travellers such as terrorism, crime, and activism. This will include the production of intelligence products focused on threats to customer people, assets, and events.

Work with the Intelligence Hub analyst team to support the identification, development, monitoring, and exploitation of open-source intelligence (OSINT) sources to produce timely alerts relevant to customer priority intelligence requirements.

Delivering intelligence briefings for senior Mitie and customer representatives, both in a strategic context and during live incidents related to national and international incidents.

This role has the potential to involve line management responsibilities in time but initially this is not required. However, given the expected high calibre and experience of the successful applicant, they are expected to act as a mentor and coach to junior employees.

There is an expectation of a minimum of 12 weekends being worked through the course of the year covering off major events and this will involve some late/ night shifts based on time differences.

Attending customer meetings as required to brief the strategic intelligence picture, as well as building customer relationships with various internal and external stakeholders at varying levels of seniority.

Present intelligence and structured reporting to the client leadership and if necessary, wider authorities.

Complete ad-hoc projects as designated by management or client, on time and to a high standard of quality.

Ensure compliance with GDPR and Company and Client quality standards.



Key Skills and Experience

Degree-educated, or an equivalent qualification, in a relevant subject matter area.

At least three years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.

Highly skilled in building and maintaining relationships with customers and partners.

Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers.

Demonstrable experience in processing and analysing both qualitative and quantitative data.

Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English.

Reliable, flexible, and discrete.

Effective time management, and the agility to rapidly pivot between a broad range of time-critical client requests.

Demonstrable knowledge of the geopolitical and global threat landscape and associated security threats.

Experience in interrogating and exploiting social media platforms as a source of threat intelligence.

Desirable Skills and Experience

Demonstrable high-level of knowledge of global events and their security impacts.

A ‘can do' attitude, with a desire problem solve and deliver exceptional service.

Innovative in approach, seeking new and unique solutions to meet the customer's needs.

Fluency in one or more modern languages desirable.

Master's Degree or equivalent qualification in a relevant subject matter area.

Demonstrable experience managing and maintaining intelligence collection plans and online monitoring tools.



Key Relationships and Stakeholders

Senior client and other key customer security staff (including the customer global security operations centre).

Intelligence Hub Development Manager, Intelligence Hub Operations Manager and Watchkeeper Team.

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