Health Care Assistant

Posting date:	02 September 2025
Salary:	£25,459.00 per year
Additional salary information:	£25459.00 a year
Hours:	Full time
Closing date:	19 September 2025
Location:	Norwich, NR5 0GB
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A0768-25-0000

Summary

HEALTH CARE ASSISTANT REPORTS TO: Business Manager /GP Partners HOURS: 37.5 hours per week SALARY: £25,459 Job summary To assist in patient care and practice related duties working under the direct supervision of the GPs / Practice Nurses and strictly in accordance with specific Practice guidelines and protocols. The Health Care Assistant will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures. The Health Care Assistant will be required to support the practice team in providing high quality primary care services to the patients registered with the Practice. The Health Care Assistant needs to practice in a safe and confident manner, respecting the principles of health, safety, infection control and security at all times The Health Care Assistant will be required to attend all appropriate updates and refresher courses within the timeframes specified for the clinical tasks in question. This will take into account any new or amended policies, protocols and procedures relating to any aspect of clinical practice. Job Responsibilities Long term condition reviews ECG recording Phlebotomy Blood Pressure Recording Urinalysis Blood Sugar analysis Height and Weight measurement INRs Application of basic dressings (under direction of Practice Nurse) Administration of influenza / pneumococcal vaccines Chaperoning duties Processing and management of laboratory samples as requested by the GPs. Vaccine / cold chain storage, monitoring and recording. Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations. Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual. Helping raise awareness of health and well-being and how it can be promoted. Maintain accurate records Undertake administrative support as required Assisting with the collation of data on needs related to health and well-being. Any ad-hoc task as delegated by the GP Partners, within level of competencies. Spirometry (desirable) Diabetic Foot checks (desirable) Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate