Customer Experience Assistant
| Posting date: | 02 September 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Part time |
| Closing date: | 26 September 2025 |
| Location: | CO1 1PT |
| Remote working: | On-site only |
| Company: | Mercury Theatre |
| Job type: | Permanent |
| Job reference: |
Summary
We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We’re seeking enthusiastic Customer Experience team members to join #TeamMercury.
As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the café bar and event delivery.
You are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.
If you have the ability to successfully handle the multiple demands of a busy theatre and café bar, we want to hear from you!
To find out more, please download the candidate pack from our website. Applications close at 10:00am on Friday, 26 September 2025.
Interviews will be held on Thursday 9 and Friday 10 October 2025.
As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the café bar and event delivery.
You are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.
If you have the ability to successfully handle the multiple demands of a busy theatre and café bar, we want to hear from you!
To find out more, please download the candidate pack from our website. Applications close at 10:00am on Friday, 26 September 2025.
Interviews will be held on Thursday 9 and Friday 10 October 2025.