Customer Service Representative
| Posting date: | 02 September 2025 |
|---|---|
| Salary: | £12.21 to £13.68 per hour |
| Hours: | Full time |
| Closing date: | 02 October 2025 |
| Location: | CW10 |
| Remote working: | On-site only |
| Company: | Synergy Recruitment Ltd |
| Job type: | Temporary |
| Job reference: | 34564-40915 |
Summary
Looking for your first phone-based customer service role?
Do you live close to Middlewich and are available to start work straight away?
If the answer is "yes", then this could be the opportunity you have been waiting for!
Our client based in Middlewich is expanding and looking to recruit multiple Customer Service Representatives.
They will provide FULL training so no phone-based experience is required.
You'll be joining a friendly and supportive team who do fun things like "dressing up days" (picture PJs to work, festival clothes for Glasto), bake sales for Macmillan, & pizza in the office.
And you'll spend your workdays in modern, open plan offices that have a lovely, relaxed vibe.
Details of the Customer Service Representative positions:
• Pay: £12.21 + £1.47 (holiday pay) = £13.68 per hour
• Start and Duration: ASAP - temporary to permanent contracts available
• Hours: 37.5 hours per week, must be available between 8am - 8pm Monday to Friday, with approx. 1 in 4 Saturdays half a day.
• Location: Middlewich (outskirts) - free parking - if using public transport, please note, the bus stop is over 1 mile away from site.
Job Role:
As a Customer Service Representative, you will be dealing with a high volume of inbound and outbound calls:
• Handling approx. 60 - 100 calls per day
• Booking, re-arranging, and cancelling appointments
• Answering enquiries
• Completing over the phone questionnaires
• Updating records on the inhouse system
Skills and Experience required for the Customer Service Representative position:
• Previous experience within a customer facing role (eg retail, hospitality, care, health & beauty, office-based customer service)
• A polite and professional telephone manner
• Ability to learn new IT systems
If this sounds like the job you have been waiting for, please apply with your CV today!