Duty Admin Assistant
| Posting date: | 02 September 2025 |
|---|---|
| Salary: | £13.61 per hour |
| Additional salary information: | £13.61 an hour |
| Hours: | Full time |
| Closing date: | 16 September 2025 |
| Location: | Luton, LU1 1HH |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A0676-25-0019 |
Summary
To be first point of contacts for patients who are requesting letters/reports To liaise with Practice Pharmacist on medication queries. To complete record reviews for online access. To complete access to health records review in order to process Subject Access Request forms in accordance with GDPR regulation. To refer patients to District Nurses where appropriate. First point of contact for external contacts such as hospital, ambulance service, community services and care homes Communicate with hospitals and other care providers to follow up on patient progression and pathway. Liaise with families who have had a recent bereavement to provide them with clear information about the processes following their loss. Efficiently manage the organisations email inbox by reviewing, prioritising, and responding to enquiries in a professional and timely manner. We work with people to understand what being safe means to them as well as with our partners on the best way to achieve this. We concentrate on improving people's lives while protecting their right to live in safety, free from bullying, harassment, abuse, discrimination, avoidable harm and neglect. We make sure we share concerns quickly and appropriately.