Front of House / Cleaning Manager
| Posting date: | 02 September 2025 |
|---|---|
| Salary: | £35,000.00 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 16 September 2025 |
| Location: | Birmingham, B1 2AX |
| Company: | Sodexo Ltd |
| Job type: | Permanent |
| Job reference: | SDX/TP/1117004/147288 |
Summary
- 40 hours per week
- Monday - Friday
- £35,000 per annum
- Working between two sites
- UK&I Bounce plan
Check your local transport links here: Plan Your Journey | Traveline - B1 2AX
Job Description:We are looking for an experienced and motivated FOH Manager/ Cleaning Supervisor to join our team. You will manage and supervise soft facilities services, including cleaning, portering, front-of-house, and mailroom operations. This is a hands-on leadership role where you’ll ensure service standards are consistently met while supporting the General Services Manager to deliver excellence.
What you will do:Oversee the daily delivery of soft facilities management services.
Supervise and support a team of cleaners, porters, mailroom operatives, and front-of-house colleagues.
Ensure compliance with service level agreements (SLAs), KPIs, and contractual standards.
Build and maintain strong client and customer relationships.
Complete weekly KPI reporting and assist with audits.
Promote a safe, clean, and efficient working environment.
Handle stock, equipment, and resources responsibly.
Provide training, coaching, and cover for team members and managers when required.
Oversee the daily delivery of soft facilities management services.
Supervise and support a team of cleaners, porters, mailroom operatives, and front-of-house colleagues.
Ensure compliance with service level agreements (SLAs), KPIs, and contractual standards.
Build and maintain strong client and customer relationships.
Complete weekly KPI reporting and assist with audits.
Promote a safe, clean, and efficient working environment.
Handle stock, equipment, and resources responsibly.
Provide training, coaching, and cover for team members and managers when required.
Training and professional development opportunities.
A supportive team environment.
Opportunities for career progression.
The chance to make a real impact in a visible, people-focused role.
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Join us and be part of a company that values its employees and offers real career growth opportunities.