Customer Service Advisor
| Posting date: | 01 September 2025 |
|---|---|
| Salary: | £14.73 to £22.10 per hour |
| Additional salary information: | + Monthly Bonus |
| Hours: | Full time |
| Closing date: | 01 October 2025 |
| Location: | Derby, Derbyshire, DE74 2TR |
| Company: | The Best Connection Group Limited |
| Job type: | Temporary |
| Job reference: | JN -072025-3872_1756723369 |
Summary
Customer Service Advisor(s) Required!
With a start date in September 2025!
The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career in the call centre and customer service department with a global leader in logistics, distribution and supply chain management, with full Aviation Training provided.
- Pay: £14.73ph
- Overtime Pay: £22.10 (after 40 hours)
- Hours: 37.5hrs a week shifts between Monday to Saturday between 07:00 - 1900
- Hybrid Office and Working from Home, 2 out of 4 weeks (dependant on performance + personal preference)
- Location: East Midlands Airport, Castle Donington
- All Training Provided, 2 weeks onsite training, 09:00 - 17:00, Monday to Friday.
- Duration: Ongoing, Temporary to Permanent
- Accessible via the Skylink Bus Route
- Free Parking Provided
Vetting for a Customer Service Advisor:
- Be willing to apply for a DBS Check (Paid for by us!)
- Have a 5 year checkable work history (Obtained for you by us!)
Role and Requirements of a Customer Service Advisor:
- Experience of working with MS Word and Excel (desirable)
- Experience working within a Customer Service environment (required)
- Handling Customer queries (by telephone or electronically)
- Liaising with Network Contacts and Customers
- Using in house data systems
- Data Entry
- Meeting company KPI's
Benefits of working for The Best Connection:
- On-going Assignments
- Holiday Entitlement
- Excellent Pay rates
- Overtime
- On-Line Payslips
- Pension Provision
If you are interested in the above Customer Service Advisor positions, please click apply or contact the Aviation Team in the Derby Office on 01332291444