Student Services Manager
| Posting date: | 01 September 2025 |
|---|---|
| Salary: | £26,842 to £29,649 per year, pro rata |
| Additional salary information: | Points 12-13 of SET Support Staff Salary Scale / FTE: £28,598 - £31,022 per annum |
| Hours: | Full time |
| Closing date: | 11 September 2025 |
| Location: | Norwich, Norfolk |
| Remote working: | On-site only |
| Company: | Sapientia Education Trust |
| Job type: | Temporary |
| Job reference: |
Summary
Student Services Manager
Fixed Term, to start Oct 2025 until Aug 2026
37.5 hours a week, term-time +4 weeks
Points 12-13 of SET Support Staff Salary Scale
FTE: £28,598 - £31,022 per annum
Pro rata: £26,842 - £29,649, including an allowance for holiday pay
City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them.
City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students.
THE ROLE
We are looking for a hard-working, efficient, and enthusiastic person with high standards to be our Student Services Manager on a fixed term contract. Compassion, and the ability to communicate effectively and attention to detail are key for this role. The person appointed will be part of a single point of contact team for students, teachers, parent/carers, and 3rd party stakeholders such as NHS and student support services.
This is a varied post, so the ability to prioritize tasks is essential, together with a ‘can do’ attitude.
WHAT WE CAN OFFER YOU
All City Academy Norwich staff enjoy a number of non-contractual benefits, including:
• Continued professional development that is relevant to you and your career path
• Free on-site car parking
• Discounts, reward cards & promo codes via our staff benefits platform
• A Cycle to Work scheme
• 24/7 access to our Employee Assistance Programme, at no cost to you
• Free access to our on-site gym
Complete an application form by going to: http://bit.ly/4oZK68A
Closing date: 12 noon, Thursday 11 September 2025
Interviews to be held on: w/c 15 September 2025
The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview.
Fixed Term, to start Oct 2025 until Aug 2026
37.5 hours a week, term-time +4 weeks
Points 12-13 of SET Support Staff Salary Scale
FTE: £28,598 - £31,022 per annum
Pro rata: £26,842 - £29,649, including an allowance for holiday pay
City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them.
City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students.
THE ROLE
We are looking for a hard-working, efficient, and enthusiastic person with high standards to be our Student Services Manager on a fixed term contract. Compassion, and the ability to communicate effectively and attention to detail are key for this role. The person appointed will be part of a single point of contact team for students, teachers, parent/carers, and 3rd party stakeholders such as NHS and student support services.
This is a varied post, so the ability to prioritize tasks is essential, together with a ‘can do’ attitude.
WHAT WE CAN OFFER YOU
All City Academy Norwich staff enjoy a number of non-contractual benefits, including:
• Continued professional development that is relevant to you and your career path
• Free on-site car parking
• Discounts, reward cards & promo codes via our staff benefits platform
• A Cycle to Work scheme
• 24/7 access to our Employee Assistance Programme, at no cost to you
• Free access to our on-site gym
Complete an application form by going to: http://bit.ly/4oZK68A
Closing date: 12 noon, Thursday 11 September 2025
Interviews to be held on: w/c 15 September 2025
The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview.