9492 - JEXU Communications Centre Operative
| Posting date: | 01 September 2025 |
|---|---|
| Salary: | £28,122 to £29,611 per year |
| Hours: | Full time |
| Closing date: | 15 September 2025 |
| Location: | NE31 1SF |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 9492 |
Summary
Overview of the job
The post sits within the National Counter Terrorism (CT) Communication Controls Centre (NCTCCC) which is a team within the National Operations and Assurance Team (NOAT) within the Joint Extremism Unit (JEXU). Based in the North-East of England, the Centre is a ‘Centre of Excellence’ for the management of authorised prisoner communications (i.e., visits, telephone calls, email) relating to terrorist prisoners, providing specialist advice and guidance to staff involved in this work across the wider sector.
The post holder will report to the NCTCCC Manager.
The post holder will support the deployment of authorised communication monitoring and communication controls for terrorist prisoners.
It is expected the post holder will thrive in a challenging and varied role, has good attention to detail, is capable of utilising analytical skills and proficient in the use of IT.
This role is based at a site in the North of England where the post-holder will be required to work on a daily basis.
This is a non-operational role.
Summary
The post holder will be responsible for gathering intelligence through the application of covert monitoring techniques, analysing a range of content to ensure correct and timely dissemination.
This will include working with and supporting colleagues in HMPPS and partner agencies working in the prison sector in relation to sensitive intelligence operations.
The post holder will collate and assess information from a range of sources to evidence recommendations for the restriction of contact between terrorist prisoners and the public - ensuring legal and procedural compliance.
The post holder will need to build the confidence of internal customers and partners as they play a key role in developing new capabilities to enhance the gathering of information through monitoring.
This post will require sound planning and administrative skills, with an eye for detail and an understanding of the lawful collection and management of information, and communications restrictions.
The post holder will not have any line management responsibility
but will be expected to work effectively as part of a team. They will be line managed by the JEXU NCTCCC Manager
This is a complex, high-risk area of work, and the post holder must act with the very highest levels of personal and professional integrity and champion these qualities in others, whilst managing potentially sensitive information. They must be security cleared to (SC) level in order to commence the post and may be required to obtain Developed Vetting (DV) level vetting.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
• Coordinating the application for and deployment of communication controls of terrorist prisoners.
• Monitoring terrorist prisoners’ telephone calls, email and other forms of authorised communications.
• Assessment of monitoring content, including the live review of content to ensure timely creation, submission and dissemination of intelligence to support the decision making within the NCTCCC, prisons and wider CT sector partners.
• Supporting the identity verification of the external contacts of terrorist prisoners.
• Working with cross-government agencies with a CT Sector interest to assess the suitability of contact between terrorist prisoners and people or organisations in the community.
• Maintaining accurate and detailed logs to ensure consistent application of powers available to HMPPS under the Prison Act and the Regulation of Investigatory Powers Act.
• Coordinating the translation of non-English language content through daily liaison with commercial providers.
• Creating, saving and storing written records using appropriate documentation in line with policy guidance and retention.
• Prepare and undertake operational briefings and debriefings.
• Provide advice, guidance and support to prisons, the JEXU operational network, CT Policing and other CT partners, including during and in response to live operational incidents.
• Monitor the functional mailbox responding to queries, accurately updating a number of spreadsheets and conducting administration tasks across NOAT operations functions.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence in English.
The post sits within the National Counter Terrorism (CT) Communication Controls Centre (NCTCCC) which is a team within the National Operations and Assurance Team (NOAT) within the Joint Extremism Unit (JEXU). Based in the North-East of England, the Centre is a ‘Centre of Excellence’ for the management of authorised prisoner communications (i.e., visits, telephone calls, email) relating to terrorist prisoners, providing specialist advice and guidance to staff involved in this work across the wider sector.
The post holder will report to the NCTCCC Manager.
The post holder will support the deployment of authorised communication monitoring and communication controls for terrorist prisoners.
It is expected the post holder will thrive in a challenging and varied role, has good attention to detail, is capable of utilising analytical skills and proficient in the use of IT.
This role is based at a site in the North of England where the post-holder will be required to work on a daily basis.
This is a non-operational role.
Summary
The post holder will be responsible for gathering intelligence through the application of covert monitoring techniques, analysing a range of content to ensure correct and timely dissemination.
This will include working with and supporting colleagues in HMPPS and partner agencies working in the prison sector in relation to sensitive intelligence operations.
The post holder will collate and assess information from a range of sources to evidence recommendations for the restriction of contact between terrorist prisoners and the public - ensuring legal and procedural compliance.
The post holder will need to build the confidence of internal customers and partners as they play a key role in developing new capabilities to enhance the gathering of information through monitoring.
This post will require sound planning and administrative skills, with an eye for detail and an understanding of the lawful collection and management of information, and communications restrictions.
The post holder will not have any line management responsibility
but will be expected to work effectively as part of a team. They will be line managed by the JEXU NCTCCC Manager
This is a complex, high-risk area of work, and the post holder must act with the very highest levels of personal and professional integrity and champion these qualities in others, whilst managing potentially sensitive information. They must be security cleared to (SC) level in order to commence the post and may be required to obtain Developed Vetting (DV) level vetting.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
• Coordinating the application for and deployment of communication controls of terrorist prisoners.
• Monitoring terrorist prisoners’ telephone calls, email and other forms of authorised communications.
• Assessment of monitoring content, including the live review of content to ensure timely creation, submission and dissemination of intelligence to support the decision making within the NCTCCC, prisons and wider CT sector partners.
• Supporting the identity verification of the external contacts of terrorist prisoners.
• Working with cross-government agencies with a CT Sector interest to assess the suitability of contact between terrorist prisoners and people or organisations in the community.
• Maintaining accurate and detailed logs to ensure consistent application of powers available to HMPPS under the Prison Act and the Regulation of Investigatory Powers Act.
• Coordinating the translation of non-English language content through daily liaison with commercial providers.
• Creating, saving and storing written records using appropriate documentation in line with policy guidance and retention.
• Prepare and undertake operational briefings and debriefings.
• Provide advice, guidance and support to prisons, the JEXU operational network, CT Policing and other CT partners, including during and in response to live operational incidents.
• Monitor the functional mailbox responding to queries, accurately updating a number of spreadsheets and conducting administration tasks across NOAT operations functions.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence in English.