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Operations Manager

Job details
Posting date: 01 September 2025
Salary: £35,000 per year
Hours: Full time
Closing date: 01 October 2025
Location: Lancaster, Lancashire
Remote working: On-site only
Company: Delight Supported Living
Job type: Permanent
Job reference:

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Summary

Job post summary

Date posted: 29 August 2025

Pay: From £35,000.00 per year

Job description:

About us

We are a Care Agency and Domiciliary Care provider in the Health & Social Care sector. We specialise in Homecare and the supply of locum staffing for job categories including Nurses (RGN, RNLD, RMN), Health Care Assistants, and Support Workers for NHS, Mental Health Centres, Nursing Homes, and Residential Homes nationwide.

Our work environment includes:

Modern office setting

We are looking for an experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the company, ensuring that all processes are running smoothly and efficiently. The Operations Manager will also be responsible for developing and implementing strategies to improve operational efficiency, as well as managing budgets and staff. The ideal candidate should have excellent problem-solving skills, strong leadership abilities, and a commitment to providing excellent customer service.

Responsibilities:

Develop and implement operational plans and strategies.
Manage the day-to-day operations of the business.
Monitor and evaluate performance of staff and operations.
Will be responsible for Registered Managers whose offices will be under Lancaster and Colchester
Develop and maintain relationships with service users, and other stakeholders.
Ensure compliance with all relevant laws and regulations.
Oversee the development of budgets and manage costs.
Point of contact to raise serious concerns for complaints, grievances, serious incidents ensuring all key stakeholders are involved.
Point of contact for information, advice, and support for service users/client’s families,

Job Type: Full-time

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Lancaster LA1: reliably commute or plan to relocate before starting work (preferred)

Education:

Bachelor's (preferred)

Experience:

Operations management or similar: 3 years (preferred)

Work Location: In person

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