Administrative Assistant
| Posting date: | 29 August 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 14 September 2025 |
| Location: | Sittingbourne, ME10 4DT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9380-25-0664 |
Summary
Administrative Support: You will be responsible for a variety of tasks including typing, scanning, printing, and managing both digital and physical documents. This also involves handling mail, deliveries, and a room booking system. Communication and Frontline Queries: Acting as a primary point of contact, you will handle telephone and email inquiries from patients, families, and external services. This requires strong communication and customer service skills to manage a wide range of queries and handle difficult conversations with empathy. Team and Patient Coordination: You'll be crucial in coordinating patient care by sending appointment reminders, managing requests for scans, participating in team meetings and support other staff members with ad-hoc administrative tasks. Documentation and Confidentiality: A core duty is to maintain accurate and up-to-date clinical records, strictly following Information Governance and confidentiality standards to protect patient information.