Senior Rough Sleeping Case Officer
| Posting date: | 29 August 2025 |
|---|---|
| Salary: | £32,597 to £36,363 per year |
| Hours: | Full time |
| Closing date: | 12 September 2025 |
| Location: | Spalding |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | South Holland District Council |
| Job type: | Contract |
| Job reference: |
Summary
Are you passionate about making a real difference in the lives of people experiencing homelessness? Do you have a strong understanding of housing legislation and the complex factors that lead to rough sleeping? If so, we want to hear from you.
As the Senior Rough Sleeping Case Officer within the Rough Sleeping Prevention & Recovery Team, you will play a vital role in supporting individuals who are sleeping rough or at risk of homelessness. Working within a dynamic and expanding team, you will deliver targeted interventions, build trust with entrenched rough sleepers, and coordinate wraparound support through multi-agency partnerships.
Key Responsibilities
Organise and provide proactive outreach and engagement with individuals sleeping rough.
Assess needs and develop personalised support plans focused on prevention and recovery.
Navigate housing legislation to secure appropriate accommodation and tenancy sustainment alongside the Housing Officer.
Work collaboratively with health, social care, and voluntary sector partners.
Maintain accurate records and contribute to strategic planning and service development.
Essential Skills & Experience
In-depth knowledge of housing and homelessness legislation.
Understanding of the structural and personal causes of rough sleeping.
Experience working with vulnerable individuals, including those with complex needs.
Strong communication, advocacy, and problem-solving skills.
Ability to work independently and as part of a multi-disciplinary team.
Due to the nature of this outreach role, you must be able to walk long distances over uneven terrain (e.g., wooded areas, common land, fields, near rivers and waterway) and in adverse weather conditions to engage with individuals sleeping rough. These physical requirements are essential to the role. Post holder can walk over 20,000 steps in one outreach session
This role involves regular travel across a wide rural district, with multiple site visits on a regular basis, so the ability to independently and reliably travel as part of your daily duties is essential .The role will require occasional early morning starts when going out in the field to speak to rough sleepers.
Experience in tenancy sustainment, life skills coaching, or floating support and knowledge of trauma-informed approaches and safeguarding practices is desirable as training on this can be provided.
Why Join Us?
Be part of a forward-thinking team committed to ending rough sleeping.
Access to training, development, and career progression opportunities.
Make a meaningful impact in your community.
Apply now and help us build a future where no one has to sleep rough
If you are interested in the role and would like a confidential discussion, please contact Carol Rippin – Team Leader – 07500 921028 or James Rae – Senior Rough Sleeping Case Officer – 07476 044494.
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
As the Senior Rough Sleeping Case Officer within the Rough Sleeping Prevention & Recovery Team, you will play a vital role in supporting individuals who are sleeping rough or at risk of homelessness. Working within a dynamic and expanding team, you will deliver targeted interventions, build trust with entrenched rough sleepers, and coordinate wraparound support through multi-agency partnerships.
Key Responsibilities
Organise and provide proactive outreach and engagement with individuals sleeping rough.
Assess needs and develop personalised support plans focused on prevention and recovery.
Navigate housing legislation to secure appropriate accommodation and tenancy sustainment alongside the Housing Officer.
Work collaboratively with health, social care, and voluntary sector partners.
Maintain accurate records and contribute to strategic planning and service development.
Essential Skills & Experience
In-depth knowledge of housing and homelessness legislation.
Understanding of the structural and personal causes of rough sleeping.
Experience working with vulnerable individuals, including those with complex needs.
Strong communication, advocacy, and problem-solving skills.
Ability to work independently and as part of a multi-disciplinary team.
Due to the nature of this outreach role, you must be able to walk long distances over uneven terrain (e.g., wooded areas, common land, fields, near rivers and waterway) and in adverse weather conditions to engage with individuals sleeping rough. These physical requirements are essential to the role. Post holder can walk over 20,000 steps in one outreach session
This role involves regular travel across a wide rural district, with multiple site visits on a regular basis, so the ability to independently and reliably travel as part of your daily duties is essential .The role will require occasional early morning starts when going out in the field to speak to rough sleepers.
Experience in tenancy sustainment, life skills coaching, or floating support and knowledge of trauma-informed approaches and safeguarding practices is desirable as training on this can be provided.
Why Join Us?
Be part of a forward-thinking team committed to ending rough sleeping.
Access to training, development, and career progression opportunities.
Make a meaningful impact in your community.
Apply now and help us build a future where no one has to sleep rough
If you are interested in the role and would like a confidential discussion, please contact Carol Rippin – Team Leader – 07500 921028 or James Rae – Senior Rough Sleeping Case Officer – 07476 044494.
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.8% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
*Certain restrictions may apply
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.