Daimler Trucks Parts Advisor Apprenticeship
| Posting date: | 29 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Monday-Friday 8:00-17:00 |
| Hours: | Full time |
| Closing date: | 28 September 2025 |
| Location: | Basingstoke, South East/Southern, RG21 6XE |
| Company: | Remit Training |
| Job type: | Apprenticeship |
| Job reference: | VAC-16993 |
Summary
As an apprentice Parts Advisor, you will play an integral part within a fast-paced working environment, working with Workshop colleagues and external customers.
Roles and Responsibilities include, but are not limited to:
• Handling, storing, and receiving stock.
• Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations.
• Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint!
• Supporting customers and workshop staff with any queries.
• Processing cash and card payments for customer parts.
• Ensuring quality is maintained throughout all stages to exceeding customers’ expectations.
• Building positive relationships with customers.Training to be Provided
Roles and Responsibilities include, but are not limited to:
• Handling, storing, and receiving stock.
• Identifying, sourcing, and ordering parts - Checking incoming stock against delivery notes and storing stock in the correct locations.
• Being the first point of contact both face to face and over the telephone and delivering excellent customer service - Their customers expect a high level of service and parts expertise, and they don’t like to disappoint!
• Supporting customers and workshop staff with any queries.
• Processing cash and card payments for customer parts.
• Ensuring quality is maintained throughout all stages to exceeding customers’ expectations.
• Building positive relationships with customers.Training to be Provided
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.