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Warehouse Supervisor

Job details
Posting date: 28 August 2025
Salary: £30,320 per year
Hours: Full time
Closing date: 27 September 2025
Location: Stoke-on-Trent, Midlands, ST1 5GP
Remote working: On-site only
Company: Meridian Business Support
Job type: Permanent
Job reference: 57711512

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Summary

We are recruiting for a Warehouse Supervisor to join an award winning online retailer based in Stoke on Trent. Imagine leading a dedicated team in a fast-paced warehouse, ensuring smooth operations and exceptional customer service. This Warehouse Supervisor role offers the chance to showcase leadership skills, problem-solving abilities, and attention to detail, all while fostering a positive and productive work environment.

Salary: £30,320 per annum

As Warehouse Supervisor you will manage a team of 7 operatives across pick, pack, dispatch, and goods-in functions, utilising handheld scanners. The role involves working a three-shift rota:

- Week 1: 8.30am-5.30pm, Monday to Friday
- Week 2: 10am-7pm, Monday to Friday
- Week 3: 8.30am-5.30pm, Monday to Friday + 9am-5pm, Saturday

Key Responsibilities

- Team Supervision: Lead and motivate the warehouse team, ensuring high performance and morale.
- Operational Efficiency: Oversee key warehouse functions, from goods received to dispatch, ensuring timely and accurate order fulfilment.
- Training and Development: Train new staff, fostering a culture of continuous improvement and safety compliance.
- Resource Allocation: Ensure adequate resources are allocated to meet business needs, including goods-in, goods-out, and systems.
- Quality Control: Check deliveries against delivery notes, report discrepancies, and ensure standards of driver safety and equipment functionality.
- Customer Service: Collaborate with the Customer Service team to address queries and facilitate customer collections.
- Security and Safety: Adhere to agreed security measures and maintain high standards of health and safety.

Skills and Experience

- Proven experience in a Warehouse Supervisor or Warehouse Team Leader role
- Leadership: Strong people management skills with the ability to build rapport and motivate a team.
- Communication: Exceptional communication skills for effective collaboration with team members and key stakeholders.
- Problem-Solving: Keen problem-solving abilities to navigate the challenges of a fast-paced environment.
- Attention to Detail: A meticulous approach to ensure accuracy in all warehouse operations.

Performance Measures

- Meeting customer shipment deadlines 100% of the time.
- Resolving customer service queries satisfactorily.
- Maintaining minimal accidents or near-miss events.
- Achieving positive results in health and safety audits.
- Ensuring minimal discrepancies in stock count.

This Warehouse Supervisor role is perfect for a proactive and dedicated individual looking to make a significant impact in a thriving warehouse environment. If this sounds like the next step in your career, consider this exciting role.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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