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Lead Shops Volunteer

Job details
Posting date: 29 August 2025
Salary: Not specified
Additional salary information: This is a voluntary role and therefore not paid
Hours: Part time
Closing date: 28 September 2025
Location: Harrow, London
Remote working: On-site only
Company: St Luke's Hospice
Job type: Temporary
Job reference:

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Summary

We are St Luke's Hospice based in Harrow, Middlesex and we are looking for enthusiastic and confident individuals with a positive attitude to step into the role of Lead Shops Volunteer – helping manage our shops when the Shop Manager is away. This rewarding role requires a minimum commitment of just two Sundays per month.

This is a fantastic opportunity for someone who enjoys being flexible, thrives when working independently, and values being part of a supportive team.

As a Lead Shops Volunteer, you’ll play a key part in keeping our shops running smoothly. Your leadership and organisational skills will make a real difference, ensuring that customers continue to receive the warm, welcoming experience our shops are known for.

Your responsibilities will include:
• Overseeing shop operations in the absence of the Manager or Assistant Manager
• Opening and closing the shop
• Reconciling the till at the end of the day
• Handling customer queries, including refunds and exchanges
• Supporting and motivating fellow volunteers

What we’re looking for:
• You must be aged 18 or over
• DBS clearance (which we will provide)
• Strong communication skills
• A friendly, proactive, and approachable nature

Training & Support:
• You’ll receive full training tailored to your role
• Ongoing guidance and support from your line manager

If you’re ready to take on a leadership role and make a positive impact, we’d love to hear from you! Please contact us at volunteering@stlukes-hospice.org to find out more.

Thank you for considering this opportunity to support St Luke’s Hospice – together, we can make a real difference.

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