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31549 - Permitting Support Advisor- Fish Movements

Job details
Posting date: 29 August 2025
Salary: £24,096 per year
Hours: Full time
Closing date: 17 September 2025
Location: Brampton
Remote working: Hybrid - work remotely up to 5 days per week
Company: Environment Agency
Job type: Permanent
Job reference: 31549

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Summary

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it. For the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed.

Our Fish Movements Permitting Team (part of Integrated Permitting Services) is looking for an enthusiastic individual to manage incoming permit applications, providing administrative support for the team, area operational teams and external customers throughout the permitting process. This is an exciting opportunity to join a hardworking and high achieving national team and contribute to the regulation and protection of fisheries across England. You’ll contribute to the Environment Agency’s vision of creating a better place for people and wildlife.

You’ll support delivery of our critical frontline fisheries permitting services administratively. In the role you will:

• Act as an initial point of contact for customers who need information and advice
• Review applications to assess their completeness and obtain further information from customers if required
• Manage your own workload of ongoing permitting queries
• Update databases and records
• Complete data entry
• Work alongside team members in delivering team and individual targets

As an entry level grade, this role is a great way to join the Environment Agency and can if you wish, open-up lots of opportunities to develop into other roles and career paths within the Agency.

We support flexible working hours to help you strike a good balance between your work life and personal life. There is flexibility to split your time between working in the office and at home.

The team

The Fish Movements Team (part of Integrated Permitting Services) provides fisheries permitting determination services to internal and external customers across a wide range of fisheries disciplines.

Providing a national single point of contact for fisheries customers involved in the fish movement trade or commercial fisheries such as the sea trout net fishery. With a strong customer focus, we provide excellent technical advice and customer services to fulfil our regulatory obligations and environmental outcomes for fisheries.

Experience/skills required

You will require good written and verbal communication skills, have the ability to follow processes and use different digital tools. A strong customer-focus and confidence to engage with different customer groups and communities is essential.

Relevant administrative work experience would be an advantage, however being able to demonstrate the following list of skills will be important:

• Able to work using basic computer applications such as Microsoft excel, word and email.
• Ability to work independently on your own, managing your own workload
• Meet team and personal performance targets
• Communicate clearly with customers in order to progress work
• Identify and escalate any issues through your team, manager or other identified methods
• Ensure data and information is handled correctly and accurately
• Share learning with team members.

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