Housing Repairs Admin Coordinator – FULL TIME
| Posting date: | 29 August 2025 |
|---|---|
| Salary: | £15.38 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 25 September 2025 |
| Location: | Bristol, BS4 3NZ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Bristol 5274927 |
Summary
What's involved with this role:
Job Title: Housing Repairs Admin Coordinator – FULL TIME
Ref: Bristol 5274927
Pay rate: £15.38 per hour PAYE
Hours per week: 37 hours per week
Role length: Anticipated 5 months
Working arrangements: Office-based for the first 2–3 months. After training, hybrid work (up to 2 days a week from home) may be available, subject to individual and business needs
The role:
Are you a highly organised individual with strong customer service and IT skills? We're looking for a Housing Repairs Admin Coordinator to join the team, supporting essential repair services for residents across the city and to provide a fantastic service to the tenants ensuring their repairs are delivered in a timely manner and to an excellent standard.
A knowledge of Housing Services or scheduling would be an advantage but not essential.
Key responsibilities:
Coordinate and arrange repair works for council tenants, ensuring repairs are carried out "Right First Time"
Be the main point of contact for operatives and supervisors on-site, helping to resolve issues and ensuring smooth day-to-day operations
Ensure that the repairs go as planned and finding solutions to any problems that may arise
Keep residents informed on the status of their repairs, offering excellent customer service throughout
Collaborate closely with other teams including Trade Managers, Housing Services, the Estates team, and the Citizen Contact Centre
Liaising with residents and stakeholders on a daily basis
What the client is looking for:
Qualification in GCSE Maths and English or equivalent qualification or experience
knowledge of Housing Services or scheduling would be an advantage but not essential
Proven experience of working in a customer service environment
Excellent interpersonal and listening skills, and telephone manner
Able to work well as part of a team by communicating effectively with colleagues and have a willingness to assist where needed
Ability to work quickly and accurately under pressure to meet deadlines
Ability to communicate successfully with a wide range of partners both internal and external
Proficient IT skills in Microsoft Office applications and able learn new applications and technology
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Bristol 5274927
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.