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Business Support Assistant - Social Work - SBO09329

Job details
Posting date: 28 August 2025
Salary: £24,216.08 to £25,493.58 per year
Hours: Full time
Closing date: 11 September 2025
Location: Galashiels, TD1 3AS
Remote working: On-site only
Company: Scottish Borders Council
Job type: Permanent
Job reference: SBO09329

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Summary

Job Details

Grade: 4A

Hourly Rate: £13.26 - £13.96

Salary: £24216.08 - £25493.58 pro annum

Contract Duration: Permanent

Hours: 35 hours

Role Purpose

We are excited to offer an opening for a Business Support Assistant – This is a fantastic opportunity for someone who is looking for a challenge working in a fast-paced environment where no two days are the same. As a Business Support Assistant, you’ll provide administration support to the Team Leaders, and other Social Work professionals, along with partner agencies such as Education, Police and Health. Your day-to-day tasks will include:

Telephone Answering

Letter typing and distribution

Minute taking and distribution

Corporate Appointees – processing payments

Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages

Processing Police Concern Forms & Inter-Agency Referral

Being first point of telephone/email contact to the public and Professionals

Monitoring of Team mailboxes

Completing Mosaic tasks Processing of invoices

Working closely with the Social Work staff

Essential Qualifications

Minimum of 3 Standard Grades at level 1, 2, 3 (or equivalent), including English

Informal Enquiries

Informal enquiries may be made to Katie Saunders at Katie.Saunders@scotborders.gov.uk

Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.

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