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Cleaning Team Leader

Job details
Posting date: 28 August 2025
Salary: £31,548 to £34,329 per year, pro rata
Additional salary information: Pro Rata
Hours: Part time
Closing date: 09 September 2025
Location: Washington, Tyne & Wear
Remote working: On-site only
Company: Northumbria Police
Job type: Permanent
Job reference: JRN 20998

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Summary

Salary: £31,548 - £34,329 (pro Rata)

Location: Based in Washington however managing staff in Gateshead, South Tyneside and Sunderland and will be expected to travel to all locations forcewide.

Hours/Contract: Part Time Permanent, Monday and Tuesday 7am – 3pm
Working for #TeamNP

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Business Services Department as Cleaning Team Leader.

The role involves managing cleaning supervisors and their teams to ensure that service delivery standards and requirements are met and Health and Safety regulations are adhered too.

This is a job share role with another Cleaning Team Leader who works Wed, Thurs and Fri.

What you’ll do

Manage the recruitment, appraisal, development, mentoring and discipline of allocated staff ensuring they have the knowledge, skills and experience to achieve the required standards and performance
Manage the Cleaning Supervisors and their teams based in numerous locations within Sunderland, South Tyneside and Gateshead.
Manage resource levels, plan and prioritise workloads to ensure the cleaning specification and standards are being met in each location
Coordinate the bespoke training programs put in place for all cleaning staff in line with the force’s requirements and demand.
Manage the cleaning delivery in line with agreed Service Level Agreements, monitoring and evaluating performance including undertaking agreed quality checks and audits in line with agreed standards.
Evaluate and monitor all cleaning machinery and equipment to ensure that staff and buildings have the most appropriate equipment available, to support the highest standard of cleaning across the force area
Carry out regular audits and inspections of standards to assess the quality and output of the cleaning service provided.

This role involves travel, so you'll need access to your own car. Don’t worry—mileage costs are reimbursed!

What you’ll bring

Experience of supervising staff. Good leadership skills
Good knowledge of cleaning and Health and Safety
You’ll need to have excellent planning and organisational skills to ensure a high quality of service to our customers
You’ll also need a valid UK driving licence to travel between sites when required
Excellent verbal and written communication skills with the ability to adapt to a variety of stakeholders
The confidence to manage expectations of numerous stakeholders
Experience of problem solving at different levels, carrying out investigations, risk management and assessment.

This is a varied role where you’ll also provide support to staff across the force. You’ll need be flexible in your approach and able to manage a variety of people in different roles.

Interested to learn more? For further information about the role please contact Tracy McConnell by email at Tracy.Mcconnell@northumbria.police.uk

Just so you know

The recruitment process will consist of the initial application form followed by a face to face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.


Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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