Customer Support Executive
| Posting date: | 28 August 2025 |
|---|---|
| Salary: | £12.50 to £13.00 per hour |
| Additional salary information: | Good salary and benefits on offer |
| Hours: | Full time |
| Closing date: | 07 September 2025 |
| Location: | S9 1ER |
| Remote working: | On-site only |
| Company: | Ash Consulting |
| Job type: | Permanent |
| Job reference: | JR-9105 |
Summary
Customer Service Advisor – Permanent Role - £12.50 per hour + Great Benefits
Ash Consulting are working with a well known engineering parts manufacturer wo seek to appoint an enthusiastic Customer Service Advisor to play a vital part in the effective communication and administrative flow between customers and the internal sales and distribution teams. As a Customer Service Advisor you will go above and beyond to support all customers. From organising collections, liaising with distribution and answering queries - no two days will be the same!
In this important role you will consistently and promptly respond to customer enquiries and requests, while maintaining agreed Service Level Agreements and timeframes set out by the management team. You will complete administrative tasks to log all communication and stock movements from order placement to customer receipt.
Candidate skills required
Excellent customer service skills
Excellent communication skills both written and verbal
A clear and professional phone manner
Strong attention to detail
Proficient in Microsoft Office and IT in general
Proven administrative skills
Be able to multi-task in a fast-paced environment
Whats on Offer?
Monday to Friday working
23 days holiday plus bank holidays
Plus an additional day per year to celebrate a special occasion and a paid day to volunteer for a charity of your choice
Competency framework - the more you learn, the more you earn!
Contributory Personal Pension Plan
To Apply
Please send your CV to Ash Consulting via the link below
Ash Consulting acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.
Ash Consulting are working with a well known engineering parts manufacturer wo seek to appoint an enthusiastic Customer Service Advisor to play a vital part in the effective communication and administrative flow between customers and the internal sales and distribution teams. As a Customer Service Advisor you will go above and beyond to support all customers. From organising collections, liaising with distribution and answering queries - no two days will be the same!
In this important role you will consistently and promptly respond to customer enquiries and requests, while maintaining agreed Service Level Agreements and timeframes set out by the management team. You will complete administrative tasks to log all communication and stock movements from order placement to customer receipt.
Candidate skills required
Excellent customer service skills
Excellent communication skills both written and verbal
A clear and professional phone manner
Strong attention to detail
Proficient in Microsoft Office and IT in general
Proven administrative skills
Be able to multi-task in a fast-paced environment
Whats on Offer?
Monday to Friday working
23 days holiday plus bank holidays
Plus an additional day per year to celebrate a special occasion and a paid day to volunteer for a charity of your choice
Competency framework - the more you learn, the more you earn!
Contributory Personal Pension Plan
To Apply
Please send your CV to Ash Consulting via the link below
Ash Consulting acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.