DIO - Facilities Manager
| Posting date: | 28 August 2025 |
|---|---|
| Salary: | £36,530 per year, pro rata |
| Hours: | Full time |
| Closing date: | 27 September 2025 |
| Location: | OX25 1NY |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Defence |
| Job type: | Permanent |
| Job reference: | 422308 |
Summary
Key responsibilities include
Acting as a key customer interface and FM subject matter expert across site(s).
Proactively address challenges in a timely manner and raise as appropriate, engaging others as necessary.
Facilitate the explanation of complex or technical issues in a way that the customer can understand. Listen and understand the needs of Customer groups, balancing these within contract deliverables.
Providing an active presence on site(s) to develop and maintain effective relationships with customers, suppliers and site users
Conduct the Weekly Site meetings and all other governance meetings, ensuring a high level of interaction and support, in accordance with DIO Standard Operating procedures (SOPs) and How to Guides (H2Gs).
Be the key contact for issues raised and facilitate resolutions for operational/service delivery issues, using available data to inform decision making.
Review and update all site risks monthly, ensuring they are documented on the SPRITe Risk Register and have mitigation plans in place.
Ensure assurance activities are being undertaken to ensure contracted services are delivered to the KPIs.
Monitor that all services meet policies and procedures, assets are safe and legal or have robust mitigation's in place, raising issues as appropriate.
Be the FM interface for projects being delivered on site(s).
Plan and deliver maintenance and minor/billable works programmes.
Work closely with all partners to resolve programme issues, agree required rectification plans, reporting progress and escalating as appropriate.
Support the development of future works plans and programming.
Undertake any other tasks reasonably expected of the role to support Defence and wider government objectives.
Acting as a key customer interface and FM subject matter expert across site(s).
Proactively address challenges in a timely manner and raise as appropriate, engaging others as necessary.
Facilitate the explanation of complex or technical issues in a way that the customer can understand. Listen and understand the needs of Customer groups, balancing these within contract deliverables.
Providing an active presence on site(s) to develop and maintain effective relationships with customers, suppliers and site users
Conduct the Weekly Site meetings and all other governance meetings, ensuring a high level of interaction and support, in accordance with DIO Standard Operating procedures (SOPs) and How to Guides (H2Gs).
Be the key contact for issues raised and facilitate resolutions for operational/service delivery issues, using available data to inform decision making.
Review and update all site risks monthly, ensuring they are documented on the SPRITe Risk Register and have mitigation plans in place.
Ensure assurance activities are being undertaken to ensure contracted services are delivered to the KPIs.
Monitor that all services meet policies and procedures, assets are safe and legal or have robust mitigation's in place, raising issues as appropriate.
Be the FM interface for projects being delivered on site(s).
Plan and deliver maintenance and minor/billable works programmes.
Work closely with all partners to resolve programme issues, agree required rectification plans, reporting progress and escalating as appropriate.
Support the development of future works plans and programming.
Undertake any other tasks reasonably expected of the role to support Defence and wider government objectives.