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Speech and Language Therapy Assistant

Job details
Posting date: 27 August 2025
Salary: £30,546.00 to £32,207.00 per year
Additional salary information: £30546.00 - £32207.00 a year
Hours: Full time
Closing date: 10 September 2025
Location: London, NW1 3EX
Company: NHS Jobs
Job type: Permanent
Job reference: C9220-25-0596

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Summary

Communication To provide a professional, welcoming reception for all clients, their families and visiting professionals. To provide a courteous and professional response to telephone enquiries from clients, carers and professionals providing non-clinical information whilst exercising judgement to ensure that all the relevant personnel are given the necessary information. To take and distribute telephone messages. To assist with the management of email correspondence to the service. To assist with keeping office and therapy areas tidy, safe and secure, ensuring all displayed information is kept up to date and toys are regularly cleaned. Administration To collect and distribute incoming and outgoing mail and distribute clinical reports To assist in the ordering of stationery and equipment, ensuring sufficient stock is maintained and to receipt deliveries of orders. To manage room bookings where required. To maintain and update the current data bases. To assist in organising and sending appointment letters, appropriate questionnaires and information as required, liaising with the clients, families, referring agencies and Interpreting and Advocacy Service of Whittington Health and making bookings as necessary. To manage confirmation of clinical appointments, rearrangements and discharges, as well as monitoring appointments that were not attended. To prepare consent forms, assessment forms and other relevant information for clinical appointments and to ensure accurate records are kept on file. To maintain an ongoing audit of client experience of the service. To assist managers in the collation and presentation of data as requested e.g. audit, service user feedback and presentations. Clinical To carry out prescribed tasks to facilitate the communication skills of children, working under the supervision of a speech and language therapist. To prepare therapy materials. To implement speech and language therapy packages of care based on goals set by the clinician. To record client observations and session outcomes in the childs electronic record. Electronic Record/SystmOne To use the SystmOne to ensure that accurate patient information is recorded and up to date. To assist in processing new referrals and book appointments on to SystmOne, under the supervision of a speech & language therapist To scan and upload emails, reports and other relevant correspondence onto SystmOne. General To attend training including attendance at OCT (word, excel, SystmOne), mandatory and other training courses as required, including Child Protection and Information Governance. To assist in training and integration of temporary and new permanent members of staff. Any other reasonable duties as directed appropriate to grade. Additional information To uphold and maintain patient confidentiality in line with national and Whittington Health Information Governance Policies. Please see the Job Description and Person Specification for further details.

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