Student Services Administrator
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Up to £31435 per annum |
| Hours: | Full time |
| Closing date: | 17 September 2025 |
| Location: | London, Greater London, WC1X 8RA |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Permanent |
| Job reference: | 1504398 |
Summary
Make a Meaningful Impact Behind the Scenes at Capital City College
Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Student Services Administrator to support and drive key operational functions, helping shape the future of education in the heart of London.
About the Role
This role is offered on a full-time, permanent basis.
* Be the first point of contact for safeguarding and wellbeing queries from parents, guardians, social services, police, and external agencies.
* Monitor learners' activity through digital safeguarding tools to identify risks such as online exploitation, cyberbullying, and inappropriate content.
* Support the Safeguarding Team in investigating and responding to online safeguarding incidents.
About the Team
You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued.
You will be joining a dynamic and supportive team of Student Services colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches.
About You
We're looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring:
* Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
* Clear and professional communication skills
* A proactive attitude and a willingness to learn and adapt
* Experience in a similar experience in an administrative role, ideally in safeguarding, welfare, or Student Support role
Most importantly, you'll be ready to make a positive contribution to our college community.
About Us:
Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.
Our Commitment to Equality and Safeguarding
We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.
CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.
Our Values
To create a future that's uniquely yours.
As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.
As teachers and staff, we're all driven by you - getting to know you, helping you feel valued and giving you hands-on support every step of the way. Whether you're a creative spirit, a tech whiz, or a business mastermind, together we'll create a future that's uniquely yours.
Apply now for the Student Services Administrator role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!
Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Student Services Administrator to support and drive key operational functions, helping shape the future of education in the heart of London.
About the Role
This role is offered on a full-time, permanent basis.
* Be the first point of contact for safeguarding and wellbeing queries from parents, guardians, social services, police, and external agencies.
* Monitor learners' activity through digital safeguarding tools to identify risks such as online exploitation, cyberbullying, and inappropriate content.
* Support the Safeguarding Team in investigating and responding to online safeguarding incidents.
About the Team
You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued.
You will be joining a dynamic and supportive team of Student Services colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches.
About You
We're looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring:
* Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
* Clear and professional communication skills
* A proactive attitude and a willingness to learn and adapt
* Experience in a similar experience in an administrative role, ideally in safeguarding, welfare, or Student Support role
Most importantly, you'll be ready to make a positive contribution to our college community.
About Us:
Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.
Our Commitment to Equality and Safeguarding
We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.
CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.
Our Values
To create a future that's uniquely yours.
As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.
As teachers and staff, we're all driven by you - getting to know you, helping you feel valued and giving you hands-on support every step of the way. Whether you're a creative spirit, a tech whiz, or a business mastermind, together we'll create a future that's uniquely yours.
Apply now for the Student Services Administrator role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!