Workplace Manager
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | £70,000.00 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 25 September 2025 |
| Location: | Epsom, KT18 5UX |
| Company: | Sodexo Ltd |
| Job type: | Permanent |
| Job reference: | SDX/TP/1159297/147114 |
Summary
Workplace Operations Manager
Salary: £70,000
Shift Pattern: Monday-Friday
Sodexo rewards and benefits
We’re seeking apolished, proactive, and service-obsessedWorkplaceOperations Manager to lead all soft services for a high-profile corporate environment in Epsom. This is arare opportunity to bring luxury hospitality standards into a forward-thinkingworkplace, ensuring every interaction reflects excellence, professionalism, andcare.
About the Role
You’ll be the drivingforce behind the day-to-day delivery of multiple service streams, includingreception, housekeeping, catering, security, mailroom, events, and workplaceexperience. Acting as the key client contact, you will build strong relationships,anticipate needs, and ensure seamless, high-touch service at every level.
Key Responsibilities
- Lead and coordinate all soft FM services across the site
- Translate five-star hospitality standards into a corporate setting
- Inspire and develop a multi-disciplinary, guest-facing team
- Oversee VIP events, executive visits, and corporate hospitality
- Maintain compliance with HSE standards and company policies
- Drive innovation and service improvements to exceed expectations
- Manage budgets and resources efficiently without compromising quality
Ideal Candidate Profile
- Background in luxury hotels or premium corporate headquarters
- Proven experience in front-of-house, guest services, F&B, or housekeeping leadership
- Strong people leadership skills with a focus on service excellence
- Skilled in managing multiple service providers and operational priorities
- Confident communicator with executive-level presence
- Calm, resourceful, and solutions-focused in dynamic environments
Preferred Qualifications
- IWFM Level 3–4 or equivalent in Facilities or Service Management
- Hospitality Management qualification or similar hotel operations training
- IOSH Managing Safely or equivalent HSE certification
This is ahigh-impact role for someone who thrives in a fast-paced, client-facingenvironment and can bring the very best of hospitality into a modern corporatesetting