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Finance Operations Administrator

Job details
Posting date: 26 August 2025
Salary: £23,810 per year
Hours: Full time
Closing date: 25 September 2025
Location: Peterborough, Anglia, PE 7
Company: Mencap
Job type: Permanent
Job reference: 57671631

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Summary

Job Advert
We have an exciting opportunity within the Finance Operations Team for a Finance Operations Administrator based at our Peterborough Head Office.
As a Finance Operations Administrator, you’ll play a vital role in supporting the day-to-day financial operations of the organisation. Your role includes creating and sending adhoc sales invoices, updating cashbooks, and posting cash transactions.This role is ideal for a candidate who can work across multiple priorities quickly and accurately, be confident with IT systems, be flexible and adaptable to change, and have excellent communication skills. You don’t need to have experience of working in a finance team, we’re looking for someone who takes pride in their work, wants to learn about finance and enjoys working as part of a busy team. This role is perfect for anyone looking to develop their career within the Finance industry.
This role is full time (37.5 hours per week) permanent contract. This role is office based, however flexible working is available when required, and the successful candidate must be able to commute to our office in Peterborough, which will be your contractual workplace.
Your responsibilities as a Finance Operations Administrator will include:

- Preparing and processing ad hoc sales invoices
- Managing billing for service delivery and handling amendments to recurring billing
- Updating CRM systems, sales ledgers, and funder portals as needed
- Posting and allocating receipt transactions from multiple bank statements
- Indexing and managing the online document workflow
- Answering phone queries related to accounts payable and accounts receivable
- Preparing and processing month-end and year-end journals
- Processing and recording manual donations (CAF vouchers, cheques, direct debits, BACS transfers, credit cards)
- Ensuring donor information is accurate and compliant with GDPR requirements
- Setting up and managing direct debits and standing orders
- Processing finance transactions to maintain the sales, purchase, and general ledgers

Our team contributes to our vision of the UK being the best place in world for people with a learning disability to live a happy and healthy life by ensuring that the financial necessities of a large care provider are completed in a timely manner, to ensure a good quality of care is provided.
If you’re excited about this opportunity and ready to make an impact, we’d love to hear from you! Please apply today with your up to date CV. Interviews will be conducted in person during the week commencing 15th September.

Job ID: 34439

Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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