Hotel Manager
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | £50,000 per year |
| Additional salary information: | £50,000 plus benefits |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | TW9 1AW |
| Company: | Kew Green Hotels |
| Job type: | Permanent |
| Job reference: | c198916e11454a669e3d |
Summary
You’ll be proud to step through the doors of the elegant lobby each morning, leading your team to success against the backdrop of this character-filled townhouse in the heart of Richmond.
With your experience and presence, you’ll empower your team to deliver the ‘sumptuous hospitality with an authentic neighbourhood sensibility’ that The Selwyn is known for.
This role reports to the Area General Manager.
About the role
You are responsible for overseeing the smooth running of day-to-day operations in the hotel and managing ongoing profitability. Guiding and inspiring your team of trusted HODs, you ensure all revenue, guest satisfaction and brand targets are met.
Duties include:
- Managing budgets and controlling expenditure
- Overseeing major events.
- Recruiting, training and managing hotel employees.
- Ensuring compliance with health, safety and licensing laws, as well as maintaining property and amenities.
- Continuously improving business operations through standard procedures, maximising revenue and monitoring employee performance.
Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels.com.
About You
An ideal candidate for this role should possess the following attributes:
- Strong Leadership: The ability to motivate and inspire a team, fostering positive work environment by leading from the front.
- Exceptional Communication: With excellent verbal and written communication skills, you are equally comfortable interacting with guests, employees and stakeholders.
- Financial Acumen: A solid understanding of budget management and the ability to drive revenue while controlling costs.
- Customer Centric: Dedication to ensuring exceptional guest satisfaction and experience.
- Innovative and Detail Oriented: Proactive in seeking opportunities to improve service delivery and maximise revenue, with a keen eye for detail in overseeing property maintenance, health and safety and compliance
- Team Player: Capability to recruit, train and manage a diverse team, fostering growth and development.
This role would be ideal for an Operations Manager in a boutique or luxury hotel ready to take on their first Hotel Manager role.
Benefits
Our rewards package includes:
- Discounted hotel stays around the globe, with food and beverage discounts.
- Attractive discounts across many major retailers, restaurants, and events
- FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
- Personal and career development, including apprenticeships.
- 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice.
Next steps
A member of the recruitment team will be in touch to book a 15-minute chat with shortlisted candidates so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet the Area General Manager and Director of Operations.
Who are Kew Green Hotels?
Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across several leading hotel brands.
Our mission is to operate hotels which make us proud, but what unites us all is our values:
- We Love To Pursue Outstanding
- We Respect Our People And Communities
- We Focus On Details
- We Are Pragmatic
If you share our values and you’re committed to doing work that you can be proud of, we would love to hear from you!
You can find out more about our mission and values, our history and more on our website at www.kewgreenhotels.com
At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact recruitment@kewgreenhotels.com if you have any questions. We are committed to supporting any adjustments you may need.