9334 - NW Regional Compliance and Data Quality Officer
| Posting date: | 27 August 2025 |
|---|---|
| Salary: | £29,303 to £31,061 per year |
| Hours: | Full time |
| Closing date: | 10 September 2025 |
| Location: | North West England, UK |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 9334 |
Summary
Proud to serve. Proud to keep justice going.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
About the role
The Compliance and Data Quality Support Officer will work to support HMCTS’s compliance requirements and data quality under the leadership of the Regional Support Unit (RSU). The role will report to the Regional Performance Lead and will be responsible for providing consistent and effective administrative and analytical support to the Performance Lead to ensure compliance and data quality reporting requirements and practices are embedded within a region. This will include acting as a first point of contact for front-line regional staff undertaking compliance and data quality reporting to provide advice, resolve issues and escalate key findings. This will also include monitoring courts’ completion of required reports and undertaking analysis to visualise and present this to the Regional Performance Lead within the regional support unit. This work will support the Regional Delivery Director and Service Owner in improving compliance and data quality across the region, through ensuring courts are regularly monitoring and reporting on key compliance and quality indicators.
Accountable to the Regional Performance Lead for:
Monitoring Data Quality Activity Reporting:
· Monitor the completion of required data quality activity reports on a weekly, monthly, and quarterly basis, undertaken by geographically dispersed frontline staff.
· Developing a virtual community of frontline staff undertaking data quality reporting, ensuring they are supported and guided effectively. Develop and maintain effective means of regular communication that enables you to provide direction and guidance and allows staff to escalate issues and queries as required.
· Produce management information and insight, as required, relating to compliance and data quality activity reporting within your region. Identify trends and issues that require resolution and communicate these two decision-makers. Regularly present this to the Performance Lead.
· Liaise with the wider network of Compliance and Data Quality Support Officers to provide responses to queries where information is already recorded or known in the corporate memory.
· Provide advice, guidance on compliance and data quality matters escalated to you by frontline staff. Decide when necessary to escalate issues further for senior staff awareness and involvement.
Please refer to the role profile attachment below for more information.
Additional Information
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.
The post holder will be based at one of our HMCTS sites in the NW Region. Regular travel to Regional Support Office in Manchester is required
Blackpool Civil and Family Court site at Chapel St is permanently closed and new courthouse is under construction.
Hearings: Fleetwood Court, The Esplanade, FY7 6AT,
Admin: 2-8 Market Street, Blackpool FY1 1ET. DX 724900 Blackpool 10.
The reserve list for this campaign will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences where you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
About the role
The Compliance and Data Quality Support Officer will work to support HMCTS’s compliance requirements and data quality under the leadership of the Regional Support Unit (RSU). The role will report to the Regional Performance Lead and will be responsible for providing consistent and effective administrative and analytical support to the Performance Lead to ensure compliance and data quality reporting requirements and practices are embedded within a region. This will include acting as a first point of contact for front-line regional staff undertaking compliance and data quality reporting to provide advice, resolve issues and escalate key findings. This will also include monitoring courts’ completion of required reports and undertaking analysis to visualise and present this to the Regional Performance Lead within the regional support unit. This work will support the Regional Delivery Director and Service Owner in improving compliance and data quality across the region, through ensuring courts are regularly monitoring and reporting on key compliance and quality indicators.
Accountable to the Regional Performance Lead for:
Monitoring Data Quality Activity Reporting:
· Monitor the completion of required data quality activity reports on a weekly, monthly, and quarterly basis, undertaken by geographically dispersed frontline staff.
· Developing a virtual community of frontline staff undertaking data quality reporting, ensuring they are supported and guided effectively. Develop and maintain effective means of regular communication that enables you to provide direction and guidance and allows staff to escalate issues and queries as required.
· Produce management information and insight, as required, relating to compliance and data quality activity reporting within your region. Identify trends and issues that require resolution and communicate these two decision-makers. Regularly present this to the Performance Lead.
· Liaise with the wider network of Compliance and Data Quality Support Officers to provide responses to queries where information is already recorded or known in the corporate memory.
· Provide advice, guidance on compliance and data quality matters escalated to you by frontline staff. Decide when necessary to escalate issues further for senior staff awareness and involvement.
Please refer to the role profile attachment below for more information.
Additional Information
Applications for part-time working would be considered however due to the nature of the role the minimum hours would be 30 hours per week over 5 days.
The post holder will be based at one of our HMCTS sites in the NW Region. Regular travel to Regional Support Office in Manchester is required
Blackpool Civil and Family Court site at Chapel St is permanently closed and new courthouse is under construction.
Hearings: Fleetwood Court, The Esplanade, FY7 6AT,
Admin: 2-8 Market Street, Blackpool FY1 1ET. DX 724900 Blackpool 10.
The reserve list for this campaign will be managed in accordance with location preference/s, as indicated in your application. We will appoint in merit list order for each location outlined in the vacancy and hold a separate locational reserve list for each of these locations. After appointments have been made using this locational appointment process, any remaining candidates who met the benchmark for the role will remain on a locational reserve list in accordance with their preferences for 12 months. Please only indicate preferences where you are prepared to work. If you are subsequently offered a role from the reserve list for a location preference indicated in your application and decline it, you will be removed from the reserve list for the vacancy, across all locational preferences.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.