Service Desk Analyst
| Posting date: | 26 August 2025 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 10 September 2025 |
| Location: | Leeds, LS7 3JX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9173-25-0340 |
Summary
Setting up user and team security permissions for correct folder access. Setting up access to shared drives and folders. NHSmail administration and the configuring Microsoft Outlook. Microsoft Office 365 and applications. Experience of using remote access tools such as TeamViewer or Bomgar. Supporting the following main services:- Hardware support for PC, laptops, tablets and printers. Software installation and support. Configuration and setup of mobile devices. A good understanding of ICT systems on the Trust network. Supporting agile users using the Trusts Remote Services. A good understanding of the Trusts clinical systems and their support teams. We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued. All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.netAttached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. To find out more about the key responsibilities and the specific skills and experience youll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.