Technical Planning Team Leader - East Midlands, UK
| Posting date: | 26 August 2025 |
|---|---|
| Salary: | £38,299 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | East Midlands, UK, WR5 1DU |
| Company: | Platform Housing Group |
| Job type: | Permanent |
| Job reference: | 1124208 |
Summary
Join our Property Care Planning Team!
Are you a confident leader with a strong technical background in building maintenance? Do you thrive in a fast-paced environment where customer satisfaction and operational efficiency go hand in hand? If so, we have an exciting opportunity for you!
We’re looking for a Technical Planning Team Leader to join our team and lead a group of dedicated Lead Planners and Work Planners. You’ll play a pivotal role in ensuring repairs and maintenance services are scheduled effectively and completed to a high standard.
What You’ll Be Doing:
Leading, coaching, and developing a high-performing planning team.
Overseeing the scheduling of repairs to ensure “right first time” completion.
Providing technical guidance to scope and time jobs accurately.
Collaborating with other team leaders to optimise resource use.
Ensuring customers receive timely, clear updates and resolving complaints swiftly.
Monitoring work-in-progress and escalating issues to maintain service delivery.
Supporting continuous improvement and training initiatives.
Deputising for the Planning Manager when required.
Who we are looking for:
It is Essential that you have:
Previous trade or supervisory experience.
Strong understanding of repairs and maintenance operations.
And desirable if you have:
Trade-related qualifications (e.g., NVQ, City & Guilds).
Customer Service Management qualification or equivalent experience.
We also need you to have:
Excellent communication and leadership skills.
Strong customer focus and problem-solving ability.
Ability to analyse data and drive performance improvements.
Knowledge of health & safety, HR policies, and digital tools.
Technical understanding of trade skills and realistic scheduling.
Be Part of Something Bigger
Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. We’re growing fast and investing in our people to help us get there. If this sounds like your ideal role we’d love to hear from you.
Interested? Contact recruitment@platformhg.com to find out more.
*Whist this role is home based, there will be an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free. We are requiring candidates to be based in either the West Midlands or East Midlands area only.
Early applications are encouraged. If you are shortlisted to attend a virtual interview, we will contact you via email and mobile to arrange this.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.
Are you a confident leader with a strong technical background in building maintenance? Do you thrive in a fast-paced environment where customer satisfaction and operational efficiency go hand in hand? If so, we have an exciting opportunity for you!
We’re looking for a Technical Planning Team Leader to join our team and lead a group of dedicated Lead Planners and Work Planners. You’ll play a pivotal role in ensuring repairs and maintenance services are scheduled effectively and completed to a high standard.
What You’ll Be Doing:
Leading, coaching, and developing a high-performing planning team.
Overseeing the scheduling of repairs to ensure “right first time” completion.
Providing technical guidance to scope and time jobs accurately.
Collaborating with other team leaders to optimise resource use.
Ensuring customers receive timely, clear updates and resolving complaints swiftly.
Monitoring work-in-progress and escalating issues to maintain service delivery.
Supporting continuous improvement and training initiatives.
Deputising for the Planning Manager when required.
Who we are looking for:
It is Essential that you have:
Previous trade or supervisory experience.
Strong understanding of repairs and maintenance operations.
And desirable if you have:
Trade-related qualifications (e.g., NVQ, City & Guilds).
Customer Service Management qualification or equivalent experience.
We also need you to have:
Excellent communication and leadership skills.
Strong customer focus and problem-solving ability.
Ability to analyse data and drive performance improvements.
Knowledge of health & safety, HR policies, and digital tools.
Technical understanding of trade skills and realistic scheduling.
Be Part of Something Bigger
Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. We’re growing fast and investing in our people to help us get there. If this sounds like your ideal role we’d love to hear from you.
Interested? Contact recruitment@platformhg.com to find out more.
*Whist this role is home based, there will be an expectation that you will be able to travel to our Group Offices located in Birmingham Business Park, Solihull or Central Park, Worcester on an ad-hoc basis, and as required. There is a Team meeting every other month and there will be other infrequent travel required. Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free. We are requiring candidates to be based in either the West Midlands or East Midlands area only.
Early applications are encouraged. If you are shortlisted to attend a virtual interview, we will contact you via email and mobile to arrange this.
We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.