Civil Enforcement Officer
| Posting date: | 26 August 2025 |
|---|---|
| Salary: | £27,254 to £29,540 per year |
| Hours: | Full time |
| Closing date: | 14 September 2025 |
| Location: | Worcester, Worcestershire |
| Remote working: | On-site only |
| Company: | Worcester City Council |
| Job type: | Permanent |
| Job reference: | WCITY/TP/146/206 |
Summary
As a CEO, you will work across Worcester’s vibrant city centre and neighbourhoods, supporting the effective enforcement of:
- Parking regulations (on-street and off-street)
- Environmental enforcement (littering, fly-tipping, dog fouling, etc.)
- Public space management and a conduit to the neighborhoods service area.
- Supporting community safety initiatives and local events
- You will play a crucial role in ensuring compliance, improving accessibility, reducing environmental harm, and upholding the quality of our public spaces.
What You’ll Be Doing:
- Patrolling designated areas, identifying and addressing contraventions
- Issuing Penalty Charge Notices and Fixed Penalty Notices in line with legal and policy frameworks
- Providing clear, courteous advice and guidance to members of the public
- Supporting operational priorities, including city centre cleansing and enforcement initiatives
- Utilising modern technology (handheld devices, body-worn cameras, GPS radios) to deliver services efficiently
- Working in partnership with colleagues, contractors, and external agencies to improve community outcomes
What We’re Looking For:
- Excellent interpersonal and communication skills with a calm, confident approach to difficult situations
- Strong customer service ethos, able to balance enforcement with education
- Practical, resilient, and proactive mindset – able to work independently and as part of a wider team
- Ability to handle challenging conversations with professionalism and integrity
- Willingness to work flexibly across a rota including evenings, weekends, and bank holidays
- A commitment to upholding Worcester City Council’s values and delivering services that make a positive difference
What We Offer:
- Comprehensive training and professional development opportunities
- Uniform and equipment provided (including body-worn camera and radio)
- Pension scheme and employee benefits package
- Supportive, inclusive, and forward-thinking service culture
- Opportunity to contribute meaningfully to the safety, cleanliness, and accessibility of Worcester’s public realm
Join Us. Make a Difference Every Day.
- Parking regulations (on-street and off-street)
- Environmental enforcement (littering, fly-tipping, dog fouling, etc.)
- Public space management and a conduit to the neighborhoods service area.
- Supporting community safety initiatives and local events
- You will play a crucial role in ensuring compliance, improving accessibility, reducing environmental harm, and upholding the quality of our public spaces.
What You’ll Be Doing:
- Patrolling designated areas, identifying and addressing contraventions
- Issuing Penalty Charge Notices and Fixed Penalty Notices in line with legal and policy frameworks
- Providing clear, courteous advice and guidance to members of the public
- Supporting operational priorities, including city centre cleansing and enforcement initiatives
- Utilising modern technology (handheld devices, body-worn cameras, GPS radios) to deliver services efficiently
- Working in partnership with colleagues, contractors, and external agencies to improve community outcomes
What We’re Looking For:
- Excellent interpersonal and communication skills with a calm, confident approach to difficult situations
- Strong customer service ethos, able to balance enforcement with education
- Practical, resilient, and proactive mindset – able to work independently and as part of a wider team
- Ability to handle challenging conversations with professionalism and integrity
- Willingness to work flexibly across a rota including evenings, weekends, and bank holidays
- A commitment to upholding Worcester City Council’s values and delivering services that make a positive difference
What We Offer:
- Comprehensive training and professional development opportunities
- Uniform and equipment provided (including body-worn camera and radio)
- Pension scheme and employee benefits package
- Supportive, inclusive, and forward-thinking service culture
- Opportunity to contribute meaningfully to the safety, cleanliness, and accessibility of Worcester’s public realm
Join Us. Make a Difference Every Day.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.