Lead Administrator | Berkshire Healthcare NHS Foundation Trust

Posting date:	26 August 2025
Salary:	Not specified
Additional salary information:	£28,860 - £31,671 per annum , pro rata ( Incl of HCAS)
Hours:	Part time
Closing date:	25 September 2025
Location:	Reading, RG6 6BZ
Company:	Berkshire Healthcare NHS Foundation Trust
Job type:	Permanent
Job reference:	7439620/371-CFS554-A

Summary

An exciting opportunity has arisenfor anenthusiasticand motivatedLead Administratorto work alongsideand supportouradministrationteam. You will be carrying out and supervisingthe day-to-day administration tasks for referrals to theCAMHS teams.As Lead Administrator,you will also be the first point of contact for theManagers andClinicalTeamLeads,ConsultantPsychiatristsandclinicians.The post is for 30hours,ie4 daysa week9am -5pm(0.8wte). You will bebased atErleghHouse,in theUniversity of Reading. 


You will have excellent communication andorganisationalskills;have the ability tomulti-taskandprioritise, be familiar with the Trust computer systems and have very good IT skills. You will need to beefficient in using Teams, Outlook,Exceland Word packages.Youwill havepreviousexperience ofsupervising others,andadministrationexperienceis essential to the role, as well as a resilience to deal with its fast pace, patient-focusandthesometimes emotionally distressing nature of mental health issues.


TheCAMHSTeams provideassessments, therapeutic interventions, and care coordination for children and young people whoare experiencing moderate to severe complexmental health difficulties. We work as a close and supportive multi-disciplinary team and in partnership with other CAMHS teams and external agencies to provide high quality and holistic mental health care to young people. 

• Tolead and support theCAMHS administrationteambycoordinatingand actioningtheincoming day to day administration tasksfrom all members of the clinical teams.

• You will deal with telephone enquiries from patients, carers,staffand other professionals in a careful and sensitive way and takingappropriate actionin a timely manner.

• 1:1 supervision and appraisals for the administration team.

• Using e Roster system to input annual leave requests and sickness absence.

• Liaising with Estates/IT and other services to resolve daily issues.

• To support theBusiness Support Manager, ensuring policies and procedures are followed.

• Helping with the recruitment and induction of new administrative staff and supporting new starters/clinical trainees.

• Preparing documentation and collating dataandagendafor the Team Business Meeting.

• Minute taking and distribution, following up on actions and being aware of meeting deadlines.

• Input confidential correspondence,produce requestedreports and other documentation to a high standard within an agreed timescale using software packages.

• You will be expected to act on your own initiativeto ensure the effective running of the service, prioritising your own workload with guidance from the Team Lead and Business Support Manager.


Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites



The “must haves” for this role:

• Ability to multi-task in a fast-paced office environment.

• Knowledge and experience of administration leadership, supervision, and management of administration staffand staff appraisals.

• European Computer Driving Licence or equivalent knowledge and experience of using a variety of software programmes, MS Word, MS Excel, MS Outlook, MS Teams.

• Excellent digital typing skills.


For further information about the role, please see attached job description and person specification.


We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted.


We’recommitted to equal opportunitiesand welcomeapplications fromall sections of the community. Our commitment to inclusion is reflected inour accreditations:Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award.Reasonable adjustments will be provided to candidates as needed.


We welcome a conversation about flexibility and any other questions you may have. Pleasedon’thesitate tocontact: Simone Yatesby emailsimone.yates@berkshire.nhs.ukwho’llbe delighted to help.


Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.

Interview will be held on 12th Sept 2025





This advert closes on Thursday 4 Sep 2025

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