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9026 - Programme Facilitator - Hammersmith and Ealing Office

Job details
Posting date: 26 August 2025
Salary: £26,475 to £31,650 per year
Hours: Full time
Closing date: 19 September 2025
Location: Hammersmith, West London
Remote working: On-site only
Company: Ministry of Justice
Job type: Permanent
Job reference: 9026

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Summary

Are you passionate about rehabilitation? Could you help people make meaningful and sustained changes in their lives? If so, then a career as a Programme Facilitator in the Probation Service is for you.

Providing interventions to people who engage in harmful behaviour to help reduce their likelihood of reoffending is an important part of our work in HMPPS. Our Programme Facilitators deliver a range of Accredited Programmes and Structured Interventions. You will be delivering groupwork and individual work to people subject to Community Orders or on licence after release from prison. These programmes are designed to support people to desist from crime, help people build on their strengths and lead more fulfilling and pro-social lives. You will be working with people who have perpetrated domestic abuse, sexual abuse and/or committed other violent and acquisitive offences.

The majority of our Programmes are delivered in the evening and therefore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed.

It is a requirement to successfully complete a 6-month probationary period, including undertaking an assessment centre and passing assessed training.

In addition to the base salary, you will be entitled to unsocial hours payments for working in the evenings and/or a Saturday. Working on a Saturday attracts an additional premium of 50% and working evenings an additional 30%.

Overview of the job

The job holder will deliver a range of rehabilitation interventions aimed at changing the attitudes, beliefs, and behaviour of people on probation with a full range of offence types and a full range of levels of risks (including those convicted of sexual and domestic abuse offences), as determined by sentences of the Courts and on the recommendation of Probation Practitioners.

The main objectives of this role are to reduce re-offending, protect the public, prevent future victims and rehabilitation to help people to build constructive and meaningful lives in the community, through the delivery of effective evidence based Accredited Programmes and Structured Interventions.

There will be a requirement to regularly work unsocial hours (including evenings and weekends).

Summary

The job holder will be delivering interventions in groups, however dependent on the intervention can be delivered in 1:1 sessions or remotely (including working with individuals with learning disabilities and challenges) in line with operational manuals and organisational policies.

The post holder will liaise and feedback to Probation Practitioners and other agencies in regard to people on probation’s progress, work needed and/or concerns within a group. They will contribute to the overall assessment of risk and need related to offending to address this.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

* Responsible for the planning and delivery of Interventions in a group or on an individual basis to people on probation. The post holder will develop and build a therapeutic and safe working environment for the duration of the programme, in line with operational manuals taking into account different learning styles and abilities.
* Will adhere to PS statutory responsibility for safeguarding (Children and Adult) and multi-agency public protection policies to manage all risks of serious harm.
* Will manage group dynamics and a range of complexities and needs of people on probation, to ensure effective targeting of the intervention and that the learning outcomes are achieved. Responsible for addressing any problematic behaviour within groups.
* Responsible for continually monitoring and making informed, evidenced recommendations around suitability, risk, safety and wellbeing of people on probation throughout the intervention (pre, during and post), to inform future sentence management.
* Will be responsible for completing timely and accurate recording of all relevant data; attendance, feedback, risk issues, and relevant reports, that meet quality assurance requirements.
* Responsible for liaising and providing timely and appropriate communication and analysis of people on probation’s progress on the intervention or concerns within a group, with the relevant staff or stakeholders (Courts, Criminal Justice Agencies etc) responsible for enforcement and risk management plans.
* Deliver, workshops and briefings to Probation staff and external stakeholders on the range, purpose and content of interventions available.
* Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
* Will take part in regular video monitoring feedback sessions to ensure audit standards are adhered to and to review and reflect on their own practice and implement advised professional development.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position and must always demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

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