Support Practitioner
| Posting date: | 22 August 2025 |
|---|---|
| Salary: | £27,924.41 per year |
| Hours: | Full time |
| Closing date: | 02 September 2025 |
| Location: | Liverpool, Merseyside |
| Remote working: | On-site only |
| Company: | YMCA Together |
| Job type: | Permanent |
| Job reference: |
Summary
/Support Practitioner – Mental Health.
Location: Based from Head office – 157 Regent road. – must drive and have access to a car
Salary: £27,924.41 per annum
Hours: 37.5 hours per week – 9-5 however flexibility to work later is required.
Job Type: Permanent/Fixed Term
Shortlisting: 9th September
Interview: 16th September
Why this role would be great for you
As a YMCA Together Support Practitioner specialising in Mental Health you will be based in our Dispersed service. Your role will be to provide intensive support to those in the service who have experienced homelessness and who have a Mental health diagnosis.
You will have access to your own car due to the dispersed nature of the role.
You will be instrumental in developing positive working relationships and pathways between local CMHT’s across the city. You will also be able to expand on existing housing referral routes as well as being creative around finding new permanent housing solutions for those that you support.
You will understand the contributing factors that will have led to referrals into the service and use your previous working experiences to facilitate a good ending to a person’s homeless journey.
What your week may look like
Providing support in people’s homes to identify and address any needs.
To actively liaise with CMHTs, housing services, other health professionals and any other agencies that are working alongside those that you support.
To take part in weekly team meetings, handovers and training as directed by your line manager.
To be responsible for housing management tasks attached to the properties you will be working in.
To be proactive in sourcing a move on pathway that is appropriate and meets the needs of the individuals you support – this could mean arranging meetings with third parties/housing providers to build up good professional relationships.
At times, to support your colleagues with complex mental health cases that are not within your caseload.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the Mental health sector. You will have knowledge around supporting people with Mental ill health and challenging and complex behaviours that could include including substance misuse and offending behaviours within a community setting.
KNOWLEDGE – A good understanding of relevant and appropriate legislation, including a working knowledge of the Mental health act, Capacity law, The care act ,welfare benefits and housing law. An understanding of health and safety requirements in the workplace.
COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality.
EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
ORGANISATION – Strong time management and the ability to manage to prioritise tasks
COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have
NVQ/L2 in Health and Social Care or equivalent
Recognised Mental health qualification
Experience of working within a psychologically informed working environment
Knowledge of housing management and IT databases
Awareness of benefits and how they work including Universal Credit and other welfare systems
Experience of finding positive moves on into permanent accommodation
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Location: Based from Head office – 157 Regent road. – must drive and have access to a car
Salary: £27,924.41 per annum
Hours: 37.5 hours per week – 9-5 however flexibility to work later is required.
Job Type: Permanent/Fixed Term
Shortlisting: 9th September
Interview: 16th September
Why this role would be great for you
As a YMCA Together Support Practitioner specialising in Mental Health you will be based in our Dispersed service. Your role will be to provide intensive support to those in the service who have experienced homelessness and who have a Mental health diagnosis.
You will have access to your own car due to the dispersed nature of the role.
You will be instrumental in developing positive working relationships and pathways between local CMHT’s across the city. You will also be able to expand on existing housing referral routes as well as being creative around finding new permanent housing solutions for those that you support.
You will understand the contributing factors that will have led to referrals into the service and use your previous working experiences to facilitate a good ending to a person’s homeless journey.
What your week may look like
Providing support in people’s homes to identify and address any needs.
To actively liaise with CMHTs, housing services, other health professionals and any other agencies that are working alongside those that you support.
To take part in weekly team meetings, handovers and training as directed by your line manager.
To be responsible for housing management tasks attached to the properties you will be working in.
To be proactive in sourcing a move on pathway that is appropriate and meets the needs of the individuals you support – this could mean arranging meetings with third parties/housing providers to build up good professional relationships.
At times, to support your colleagues with complex mental health cases that are not within your caseload.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
For a full list of benefits see here: Careers Page | YMCA Together
The skills we are looking for
EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the Mental health sector. You will have knowledge around supporting people with Mental ill health and challenging and complex behaviours that could include including substance misuse and offending behaviours within a community setting.
KNOWLEDGE – A good understanding of relevant and appropriate legislation, including a working knowledge of the Mental health act, Capacity law, The care act ,welfare benefits and housing law. An understanding of health and safety requirements in the workplace.
COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality.
EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
ORGANISATION – Strong time management and the ability to manage to prioritise tasks
COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have
NVQ/L2 in Health and Social Care or equivalent
Recognised Mental health qualification
Experience of working within a psychologically informed working environment
Knowledge of housing management and IT databases
Awareness of benefits and how they work including Universal Credit and other welfare systems
Experience of finding positive moves on into permanent accommodation
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.