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Resident Liaison and Social Value Officer

Job details
Posting date: 22 August 2025
Salary: £39,152 to £41,771 per year
Hours: Full time
Closing date: 04 September 2025
Location: Ystrad Mynach, Hengoed
Remote working: On-site only
Company: Caerphilly County Borough Council
Job type: Permanent
Job reference: REQ0010396

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Summary

We are recruiting a Resident Liaison and Social Value Officer at Caerphilly County Borough Council.

Working hours: 37
Contract Type: Full Time, Permanent
Location: Penallta House / Agile Working / Working hours can be split between home and office depending on specific task requirements.

Team: Housing Development and Strategy Team


This position offers an excellent opportunity to become part of our team and provide support across the organization.

We pay an attractive salary of £39,152 - £41,771 and offer access to training and development opportunities.

This is a new and exciting post within the Council's Development and Strategy team!



Tasked with delivering 1000 new, affordable, low carbon homes by 2033, this role will be responsible for working collaboratively with others to maximise the benefits of the Council's investment in new homes through the delivery of social value and direct liaison and engagement with tenants, residents and communities.



If you are someone who has a passion for delivering great public services and has excellent interpersonal skills, then we'd like to hear from you.



For the role, we ask that you have:

A relevant Level 4 qualification on the Credit and Qualifications Framework for Wales.
The ability to work under pressure, prioritise tasks and deliver to tight timescales.
Experience of partnership working, including multi-agency collaboration.
Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough to attend meetings and visit sites.



We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Jane Roberts-Waite on 01443 864340 or email ROBERJ2@caerphilly.gov.uk / Steve Wilcox on 01443 866363 or email WILCOSJ@caerphilly.gov.uk.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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